Robert Bell
Robert Bell at North Penn Mazda

Robert Bell

Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
78 Reviews
4.9

78 Reviews

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78 Reviews of Robert Bell

February 10, 2026

Dealership Rating
Employee Rating

Good experience. I came in for routine maintenance and waited for the work to be completed. The work was finished in a reasonable amount of time. More

by kkgk7061
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Feb 11, 2026

North Penn Mazda responded

Thank you for the 5-star review! We’re so glad to hear you had a good experience with us during your routine maintenance visit. Providing efficient service and getting you back on the road in a reasonable amount of time is always our goal. We truly appreciate you choosing North Penn Mazda and look forward to seeing you at your next visit! 🚗✨

February 07, 2026

Dealership Rating
Employee Rating

Always professional, friendly and exceptional at keeping customer updated Easy appointment and gets work done in a timely manner More

by GPRONKO
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Feb 09, 2026

North Penn Mazda responded

Thank you for the great review! We’re happy to hear that our team is always professional, friendly, and keeps you well informed throughout your visit. Making appointments easy and completing work in a timely manner is exactly what we aim for. We truly appreciate your continued trust and look forward to seeing you again! 🚗✨

February 07, 2026

Dealership Rating
Employee Rating

I’ve had multiple visits to this dealership where I purchased the car in 2021. Had a great experience with Rob Bell, he was very helpful and very kind. Thanks! More

by phillip_1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Feb 09, 2026

North Penn Mazda responded

Thank you for your continued trust since your purchase in 2021! We’re so glad to hear you’ve had consistently great experiences and that Rob Bell took such great care of you—he’ll truly appreciate the shoutout. We value your loyalty and look forward to assisting you for many years to come. Thanks again! 🚗✨

February 07, 2026

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Employee Rating

Love the video NPM provides which briefs you on the maintenance progress. Car was returned on time, freshly washed and transferred to me in a dry heated garage. Process with the cashier was quick and e More

by NAUGHTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Feb 09, 2026

North Penn Mazda responded

Thank you so much for the kind words! We’re glad you enjoyed the technician video updates and that your vehicle was returned on time, freshly washed, and ready to go in our heated garage. It’s great to hear the checkout process was quick and efficient as well. We truly appreciate you choosing us and look forward to taking care of your vehicle again! 🚗✨

February 04, 2026

Dealership Rating
Employee Rating

Rob Bell is great to work with! He understands that I can't perform the entire "wish" list immediately and he helps me prioritize the service. I just returned a second time to compl More

by jgana2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones , Jorge

February 01, 2026

Dealership Rating
Employee Rating

Everyone is always so pleasant and the place is spotless The staff is very accommodating More

by seacat777
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Feb 02, 2026

North Penn Mazda responded

Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Keeping our dealership welcoming, spotless, and accommodating is a big priority for us, and it means a lot to know that shows. We look forward to seeing you again soon! 😊

January 31, 2026

Dealership Rating
Employee Rating

Friendly, thorough and easy. Great communication and fast turnaround time. Easy to work with. !!! More

by BRYAN87
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Feb 02, 2026

North Penn Mazda responded

Thank you, BRYAN87! We really appreciate the great feedback. Friendly, thorough, and easy is exactly the experience we aim to deliver, so it’s awesome to hear we hit the mark. Thanks for noticing the communication and fast turnaround—we look forward to working with you again!!! 😄

January 24, 2026

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Employee Rating

I scheduled a regular service and asked that the body shop take a look at a little scrape on the back of my car. When I picked up the car, I asked if they looked at the scrape and I was told that they wo More

by WALLPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Jan 27, 2026

North Penn Mazda responded

Hello Wallpa, Thank you for sharing your experience with us. We did reach out over the weekend to correct this issue. We apologize for the delayed time on getting the estimate over you and we appreciate you bringing this to our attention. If you would like to discuss this further, please feel free to reach out via email to mreyes@northpennvwmazda.com or phone number at (215) 822-1361 x1333. Marissa Reyes Collision Center Manager

January 21, 2026

Dealership Rating
Employee Rating

They are knowledgeable, respectful and easy to work with. Customer service is exceptional And easy More

by Debbie
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Jan 21, 2026

North Penn Mazda responded

Thank you for the kind words! We’re glad to hear our team was knowledgeable, respectful, and easy to work with. Providing exceptional and stress-free customer service is always our goal, and we truly appreciate you taking the time to share your experience.

January 21, 2026

Dealership Rating
Employee Rating

They are knowledgeable, respectful and easy to work with. Customer service is exceptional And easy More

by Debbie
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

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