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Robert Brown
Robert Brown at Walt Massey Chevrolet Marion

Robert Brown

Service Advisor

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
4.6
59 Reviews

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Dealership Experience

15 yrs, 5 mos

Industry Experience

46 yrs, 9 mos

Languages Spoken

English English

4.6

59 Reviews

Write a Review

59 Reviews of Robert Brown

November 10, 2025

Dealership Rating
Employee Rating

Robert always takes great care of my family! We will certainly come back for our service needs. More

by Fres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 08, 2025

Dealership Rating
Employee Rating

Easy in and easy out with service done on a reasonable amount of time. Will return. More

by jantonet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Willits

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Nov 10, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear your visit was quick and convenient! It’s great knowing the service met your expectations—we look forward to seeing you again.

November 07, 2025

Dealership Rating
Employee Rating

Got the job done quickly and efficiently. They did what I asked and were very good at communicating what the vehicle needed. More

by angela.seale
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Nov 10, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear the team handled everything quickly and communicated clearly about your vehicle’s needs! Thanks for sharing your experience.

November 07, 2025

Dealership Rating
Employee Rating

Horrible service trying to get air conditioner fixed stayed there 4 weeks finally went and picked it up took to George Kell Motors in Newport and had it fixed in less than a week More

by murryhenderson72
Recommend Dealer
No

Other Employees Tagged: Robert Brown

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Nov 10, 2025

Walt Massey Chevrolet Marion responded

We’re very sorry to hear about your experience and the delay in getting your A/C repaired. That’s certainly not the level of service we aim to provide. Our General Manager, Dan Schian, will be reaching out to discuss this further and see how we can make it right.

November 07, 2025

Dealership Rating
Employee Rating

Service great. Sales shady I do not trust the sales department. Did me wrong. Enough said More

by ynelson2
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Nov 10, 2025

Walt Massey Chevrolet Marion responded

We’re sorry to hear about your experience with the sales department. That’s not the impression we want to leave. We appreciate you sharing this and would like the opportunity to learn more so we can make things right—please reach out to us directly.

November 03, 2025

Dealership Rating
Employee Rating

3 months to get my truck repaired under warranty. Excuse after excuse. Empty promises. Put on back burner. More

by RTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 10, 2025

Walt Massey Chevrolet Marion responded

We’re sorry for the frustration and delays you experienced with your repair. That’s not the kind of service we aim to deliver. Our General Manager, Dan Schian, will be reaching out to discuss your concerns and see how we can make things right.

November 01, 2025

Dealership Rating
Employee Rating

Professional service and treat customer with respect. Seem fair with their prices on repairs and service. More

by ahogan52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colton

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Nov 10, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear you felt respected and well taken care of by our team! It’s great knowing our service and pricing met your expectations.

October 30, 2025

Dealership Rating
Employee Rating

Always easy to deal with and get in and out with same day repairs. Recommend to all my friends. More

by dschian78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear our team makes service easy and efficient for you! Thanks for recommending us to your friends—it means a lot.

October 29, 2025

Dealership Rating
Employee Rating

Wonderful service center - good service - Kind people - pleasant workers - clean restrooms.- close to home best service attention More

by Scmarotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Willits

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Nov 10, 2025

Walt Massey Chevrolet Marion responded

We’re so glad to hear you enjoy the service, friendly team, and convenient location! Thanks for sharing such kind words about your experience.

October 25, 2025

Dealership Rating
Employee Rating

Frank Wallace, James Ford, Jack Hatton and the rest of the Walt Massey team in Marion, Ar were exception every way. When I say they felt like family, they truly felt like family. This vehicle purchase was More

by bjmays01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, Frank Wallace, James Ford , Jack Hatton

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Oct 28, 2025

Walt Massey Chevrolet Marion responded

We’re so happy to hear that, and we couldn’t agree more — Frank, James, Jack, and the Marion team are incredible! It’s great to know they made you feel like family and provided such a smooth, fair experience. Thanks for the wonderful recommendation!

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