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Robert Fort
34 Reviews
Dealership Experience
1 yr, 9 mos
Industry Experience
21 yrs
Languages Spoken
English
34 Reviews
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34 Reviews of Robert Fort
November 30, 2025
This dealership has exceeded my expectations at every encounter. Justin was professional, knowledgeable, patient, and a pleasure to deal with. He made the selection and purchase of my car stress free. encounter. Justin was professional, knowledgeable, patient, and a pleasure to deal with. He made the selection and purchase of my car stress free. He took all the time I needed to make sure I understood the process. After purchasing my vehicle the dealings with the service department has been great. I highly rate this dealership and its employees. More
by Laneagc
Other Employees Tagged: Justin Jenkins
Verified CustomerNovember 26, 2025
The entire staff that I dealt with at Andrews Cadillac was professional and attentive to the problem I was having with my vehicle. They made me feel like family and I would not hesitate to go there again was professional and attentive to the problem I was having with my vehicle. They made me feel like family and I would not hesitate to go there again or look at another vehicle to purchase when the time comes. More
by aftech
November 17, 2025
Work was completed as explained to me. All staff were professional and informative. I especially appreciate the vehicle pickup and delivery service. All staff were professional and informative. I especially appreciate the vehicle pickup and delivery service. More
by paulamtaylor
Other Employees Tagged: Giorgio Lanata
October 23, 2025
This is the best dealership and service that I have ever experienced. Don't want to go anywhere else. Great place. experienced. Don't want to go anywhere else. Great place. More
by Eddieg2018
Other Employees Tagged: Giorgio Lanata, Matt Heflin
October 17, 2025
I don't usually write reviews, but this dealership earned it - especially Josh H. (Sales) and Robert F. (Service). Josh made the sales process smoother than my morning coffee. No gimmicks, no games, and j it - especially Josh H. (Sales) and Robert F. (Service). Josh made the sales process smoother than my morning coffee. No gimmicks, no games, and just honest communication, quick responses, and a genuinely effortless experience from start to finish. The guy's got sales skills and a conscience, which feels borderline illegal these days. I walked into the dealership just to check out a Cadillac listing.... and walked out an hour or two later with my Cadillac - which I'm absolutely loving. Robert, on the other hand, is basically customer service royalty. His attention to detail is unreal (in the best possible way). He followed up proactively, explained everything clearly, and made sure I felt like a priority, not a problem to fix. Even with his packed schedule, he managed everything with patience, humor, and a level of professionalism that's rare to find. Between the two of them, they turned what's usually a stressful process into something I'd genuinely recommend. Dealerships everywhere could learn a thing or two from these two. More
by shujaath
Other Employees Tagged: Josh Hatfield
October 13, 2025
My vehicle broke down in pigeon Forge and I had to get it towed back to the dealership. That was Thursday night and it was diagnosed and fixed by Friday evening. Fast service and enjoy having the loaner towed back to the dealership. That was Thursday night and it was diagnosed and fixed by Friday evening. Fast service and enjoy having the loaner More
by jscnhm
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