Robert Fort
Robert Fort at Andrews Cadillac Mt. Juliet

Robert Fort

Service Advisor

Andrews Cadillac Mt. Juliet

560 Pleasant Grove Rd
Mt. Juliet, TN 37122

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4.8
39 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

21 yrs, 2 mos

Languages Spoken

English English

4.8

39 Reviews

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39 Reviews of Robert Fort

February 14, 2026

Dealership Rating
Employee Rating

Very pleasant interaction… as the service was as expected and a nice waiting area … thanks More

by stuolmsj
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 21, 2026

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Great service and atmosphere! I look forward to my next visit! Thanks very much to everyone! More

by IAMSONGS
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Recommend Dealer
Yes

January 16, 2026

Dealership Rating
Employee Rating

Not knowledgeable with vehicles being serviced not helpful with basic questions regarding vehicle service and maintenance More

by thechases0
Service Price Transparency
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Recommend Dealer
No
Jan 16, 2026

Andrews Cadillac Mt. Juliet responded

Thank you for taking the time to leave your feedback. We’ve tried to locate your visit in our system using the name “thechases0,” but unfortunately haven’t been able to find a matching customer record. That said, we’d truly appreciate the opportunity to understand what may have happened and see how we can improve your experience. If you’re willing, please feel free to reach out to me directly at 615-277-5244 or joeypugliese@andrewscadillac.com .I’d welcome the chance to talk through your concerns personally. Joey Pugliese 615.373.3800 Office 615.277.5244 Direct www.andrewscadillac.com Andrews Cadillac Brentwood 1 Cadillac Drive Brentwood, TN 37027 Andrews Cadillac Mt. Juliet 560 Pleasant Grove Road Mt. Juliet, TN 37122

January 07, 2026

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Very good communication, knowledge, speed of service, courtesy, waiting area with beverages and snacks, and follow-up. More

by BILL@HARLEYCOACHING.COM
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Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata, Matt Heflin

December 29, 2025

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Clean and friendly. Car was completed within the time frame they said it would be completed. More

by MattJasmineTolbert
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Recommend Dealer
Yes

November 30, 2025

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This dealership has exceeded my expectations at every encounter. Justin was professional, knowledgeable, patient, and a pleasure to deal with. He made the selection and purchase of my car stress free. More

by Laneagc
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Jenkins

November 30, 2025

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A wonderful experience. Got to the dealership early and they got me in quickly and took great care More

by eric@allaccesscoach.com
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Recommend Dealer
Yes

November 26, 2025

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The entire staff that I dealt with at Andrews Cadillac was professional and attentive to the problem I was having with my vehicle. They made me feel like family and I would not hesitate to go there again More

by aftech
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Recommend Dealer
Yes

November 17, 2025

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Work was completed as explained to me. All staff were professional and informative. I especially appreciate the vehicle pickup and delivery service. More

by paulamtaylor
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Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata

October 30, 2025

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Treated me very nice. .and addressed and fixed my problem quickly. Robert was nice and answered all my questions. More

by MARGO39
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Recommend Dealer
Yes
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