Robert Garcia

My experience with my sales guy, Jason Long was overall pretty good. Is a young man trying to learn the business. He tried to do everything he could to make my absolute worst experience be better. Although pretty good. Is a young man trying to learn the business. He tried to do everything he could to make my absolute worst experience be better. Although he doesn't have much power and changing the outcome. He tried to make the situation better by talking with me. He even had a follow up phone call. But I have to say, my overall experience was Clay Clooney was terrible. Sold me a car that had bad bearings on the front end, a busted radiator hose and completely bad coil packs. Had to pay out of pocket for new bearings on the front passenger side wheel and a complete new tune up. Almost $1,000 in repairs on a vehicle just weeks old. Clay Clooney dealership assured they would help me with any issues and told me they inspected the expedition thoroughly. That was false. They did fix the broken hose only because it busted on the way home from buying the car. More

by framor9 Verified Customer Verified Customer

Report | Print

My vehicle was immediately returned the day I bought it due to a major radiator hose busting on the highway, on my way home from the dealership. They swore the vehicle was completely inspected after the re due to a major radiator hose busting on the highway, on my way home from the dealership. They swore the vehicle was completely inspected after the repair was made. One week later I'm paying out of pocket for new wheel bearings on the front left side. Two weeks later I'm paying out of pocket for a complete tune up because the Expedition is misfiring. Both times the dealership would not do anything to help my situation. The service manager herself said the vehicle will be completely inspected THESE CARS ARE NOT INSPECTED PROPERLY. Never, will I buy another vehicle from Clay Clooney. Worse car experience ever... More

by framor9 Verified Customer Verified Customer

Report | Print

The Process was easy and my Salesman Andrew delivered my truck to me 2 hours away from the dealership. truck to me 2 hours away from the dealership. More

by cmcfarland1 Verified Customer Verified Customer

Report | Print

I will definitely be going back for my service needs. Thank you guys it was great Thank you guys it was great More

by NESSROD9902 Verified Customer Verified Customer

Report | Print

I would recommend this dealership great customer service since I started going to Clay Cooley Ford they were very helpful from sales department to the service department they always make sure I’m taken car since I started going to Clay Cooley Ford they were very helpful from sales department to the service department they always make sure I’m taken care of … More

by JT_GRIMM Verified Customer Verified Customer

Report | Print

Excellent service, friendly staff, quick turnaround—this dealership truly goes above and beyond every time. dealership truly goes above and beyond every time. More

by edwards.billy12 Verified Customer Verified Customer

Report | Print

I came in for an oil change and they charge me for a 6cylinder oil change when my truck is a v4 and had the nerve to say why didn’t I say anything.. it’s not my job to say.. Also, I’m not even sure t 6cylinder oil change when my truck is a v4 and had the nerve to say why didn’t I say anything.. it’s not my job to say.. Also, I’m not even sure they even changed the oil, the oil gauge wasn’t reset. Probably the worst place I’ve ever been! More

by Tomasa Verified Customer Verified Customer

Report | Print

Gimmicky , Shady , Do not try to finance with them. All 4 tired different, no run flat , no jack All 4 tired different, no run flat , no jack More

by mikeyjenn04 Verified Customer Verified Customer

Report | Print

Service was great and staff was very attentive , it was definitely a good experience and will be returning. definitely a good experience and will be returning. More

by aflores6007 Verified Customer Verified Customer

Report | Print

Great customer service in an out thank you guys for the excellent service I will be back for any repair excellent service I will be back for any repair More

by SANCHEZ_OSC Verified Customer Verified Customer

Report | Print