Robert Greenwood
Robert Greenwood at Pueblo Dodge Chrysler Jeep RAM

Robert Greenwood

Service Advisor

Pueblo Dodge Chrysler Jeep RAM

2147 W U.S. Highway 50
Pueblo, CO 81008

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9 Reviews
not yet
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9 Reviews

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9 Reviews of Robert Greenwood

September 10, 2024

Dealership Rating
Employee Rating

Do NOT trust this dealership! They don't even try to have customer service! I don't even think they have technical experience on Jeeps! They send it back, after 4 days at the deal More

by dcarch1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Sep 10, 2024

Pueblo Dodge Chrysler Jeep RAM responded

This review is quite concerning to receive. We strive for excellent customer service and technical expertise, so it's disappointing to hear about your experience. We'd like the opportunity to make things right — please reach out directly when you can. Thank you, Corey Ray - Internet Manager - 7195456666

March 27, 2023

Dealership Rating
Employee Rating

Sorry xxx place they sell pieces of xxxxs to people at a ridiculous price I can’t believe I fell for this place they rip me off and every employee down to the management is disrespectful I only had the van More

by robertrubio1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 30, 2023

Pueblo Dodge Chrysler Jeep RAM responded

Our goal is to deliver high-end products at a fair cost, and it's very concerning to see that we've left the wrong impression. Additionally, I am so sorry to hear that you have not received the top-quality customer service we pride ourselves on. I'd like to step in right away so that our team can diagnose your vehicle's service issues at a cost-effective rate. If you are willing, please give me a call when you are available so we can set up an appointment. Thank you, Corey Ray - Internet Manager - 7195456666

October 28, 2022

Dealership Rating
Employee Rating

Initial issues with ordering the wrong part, which could have been my mistake. Responsive to feedback, and corrected issue. More

by dr.sayoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Pueblo Dodge Chrysler Jeep RAM responded

I am sorry to read this feedback. We strive to deliver a seamless and straightforward service experience, and it is concerning that this was not better reflected in your time working with us. It is never our intention to inconvenience or mislead our guests, and I would appreciate the chance to speak with you directly to see what more I can do to assist with your situation. If you are willing to discuss this further, please feel free to reach out. Best, Corey Ray - Internet Manager - 7195456666

Oct 28, 2022

Pueblo Dodge Chrysler Jeep RAM responded

Thank you for taking the time to speak with us and update your review to five stars! The Pueblo Dodge Chrysler Jeep Ram team appreciates it. If there is anything else we can do for you, please don't hesitate to call. Take care!

Oct 28, 2022

dr.sayoung responded

I will try to call if I have a break today or on the drive home.

August 26, 2022

Dealership Rating
Employee Rating

Professional and polite. They were helpful and knowledgeable. Work done in reasonable amount of time. More

by Jamie Horn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alissa King, Mike Minnick, Leslie Larson , Sage Young

Aug 26, 2022

Pueblo Dodge Chrysler Jeep RAM responded

Jamie, we're overjoyed to hear our team offered courteous and timely professionalism! Many safe and happy miles from everyone at Pueblo Dodge Chrysler Jeep Ram!

June 01, 2022

Dealership Rating
Employee Rating

The guys in the service department are always very nice and extremely professional. They explain things clearly and always answer questions I may have. More

by Dingbatt_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2022

Pueblo Dodge Chrysler Jeep RAM responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Pueblo Dodge Chrysler Jeep Ram team. Drive safely, and we hope to see you back!

April 15, 2022

Dealership Rating
Employee Rating

Great service always courteous and knowledgeable Highly recommend for any service needs Thank you Pueblo dodge More

by Toddmrotek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Minnick, Leslie Larson

Apr 17, 2022

Pueblo Dodge Chrysler Jeep RAM responded

Todd, we're honored to receive your glowing recommendation for Pueblo Dodge Chrysler Jeep Ram! It's our pleasure to deliver informative care, and we look very forward to our next chance to do so!

February 11, 2022

Dealership Rating
Employee Rating

Service department counter person Sage was a pleasure to work with and kept me in the loop the entire time will my LOF, air filter and serpentine belt was replaced. Nice to be able to be a walk-in and be tr More

by johnsonelcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sage

Feb 14, 2022

Pueblo Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share! We strive to deliver a seamless service experience, and it is wonderful to hear that Sage delivered such a seamless service experience. Drive safely, and we hope to see you back again at Pueblo Dodge Chrysler Jeep Ram!

January 22, 2019

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Employee Rating

oil change Robert was able to fit me in and provided excellent customer service. I would use this service again and I am a customer from now on. Thanks Ms. Kelly More

by kellym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2019

Pueblo Dodge Chrysler Jeep RAM responded

Hi Kelly-Ann, we appreciate the review! It's great to know that you received excellent service from Robert. We hope to serve you again in the future.

December 17, 2018

Dealership Rating
Employee Rating

Always happy Went in for a battery problem, turned out our battery needed to be replaced. 2nd battery replacement in 7 years. Should have lasted longer. Not deal More

by skinnykenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2018

Pueblo Dodge Chrysler Jeep RAM responded

Thank you for your review. We are glad we were able to get your battery replaced. However, we see that you had some concerns about your car battery not lasting as long as you think it should. We'd like to speak to you about this in more detail. Please send your contact information to aking2@pueblododge.com so that we may discuss this further. Best, Alissa King Customer Relations Manager aking2@pueblododge.com 719-545-6666

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