Robert Madden
Robert Madden at BMW of West Chester

Robert Madden

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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5.0
169 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

5.0

169 Reviews

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169 Reviews of Robert Madden

February 12, 2026

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Employee Rating

It was my pleasure to meet Robert. He did a great job with finding the car with color and options that I wanted. He worked out a very good deal on the car. I also liked that he is not More

by lewisola
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Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli, Amy Hinkle

February 06, 2026

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Employee Rating

It was pleasure to meet Robert who worked very hard on giving me a great deal on a 2026 BMW M240i xDrive coupe. He is very nice & pleasant, not pushy like some other salespeople. I am glad that we were ab More

by lewisola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli, Amy Hinkle

January 22, 2026

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Service was clearly explained. Good service system with phone notifications. Comfortable waiting area with refreshments. Professional & friendly associates. Thank you! More

by Nor Momin
Recommend Dealer
Yes

January 13, 2026

Dealership Rating
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If you want my evaluation, I did that. I have no specific comments good or bad More

by tjubohica
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

January 03, 2026

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robert is terrific to do business with. He is very knowledgeable and super organized. always exceeds expectations More

by garytnolan
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Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

December 31, 2025

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Employee Rating

Robert is the consummate salesperson who understands his customer and the car they desire. He will accommodate them and deliver an exceptional customer experience. BMW of West Chester is the dealer for y More

by MIchaelH
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Recommend Dealer
Yes

December 20, 2025

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Robert made the purchase process of my BMW X3 a most positive experience. He is personable, knowledgeable and definitely not a high pressure salesperson. His people skills removed the usual stress of More

by TMac
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

December 08, 2025

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Employee Rating

Working with Robert was comfortable and his knowledge and experience was evident throughout the process. More

by danwaters121
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Brooks Collins

December 06, 2025

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Employee Rating

Easy and low pressure purchase process for a CPO vehicle. Ian was easy going and personable, and all parts of the process went smoothly. Wish they would have negotiated a bit more on the purchase price, but More

by wilks.jesse
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ian Martin, Jayson Kirk

October 07, 2025

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Employee Rating

I had a wonderful experience at this dealership from the second I walked in. Everyone was so nice and so helpful!! More

by melissa.ross
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

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