Robert Novotny
Robert Novotny at Concordville Subaru

Robert Novotny

Sales & Leasing Specialist

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
34 Reviews

West Chester resident for 35 yrs.,rescue pup owner,support The ASPCA

Dealership Experience

7 mos

Industry Experience

54 yrs

4.9

34 Reviews

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34 Reviews of Robert Novotny

May 28, 2025

Dealership Rating
Employee Rating

Our salesman (Bob) and manager (Matt) made the experience of buying a used car pleasant and worry free. This was one of best experiences I have had buying a car. I would recommend this dealership to prospect More

by HJH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Tannery

May 27, 2025

Dealership Rating
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The initial sales rep bungled things so badly that I wrote the next morning to the general manager, operations manager, and sales manager to make them aware of the situation. Operations Director Moe Lar More

by dorothyverdon
Sales Price Transparency
Recommend Dealer
Yes
May 28, 2025

Concordville Subaru responded

Congrats on your new Subaru, Dorothy! We're thrilled to hear you are driving the car of your dreams thanks to Moe and the team. Now that you're out on the road, where will you go first? Tell us all about those adventures when you visit our service center; we'll see you then!

May 24, 2025

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The staff was very friendly and helpful! I was able to find what I was looking for. More

by bri31696
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2025

Concordville Subaru responded

Your 5-star rating just made our day! We’re honored you chose us and even happier that your experience went so well. Keep us in mind for anything you need—big or small.

May 24, 2025

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We couldn’t ask for a better experience. From the minute we pulled into the parking lot we were greeted by experts who helped us find the car we wanted. A big shout out to Bob, John and Matt More

by Karen.O
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Shields, Matt Tannery

May 27, 2025

Concordville Subaru responded

Congratulations on your new-to-you Subaru, Karen! We're glad to hear that Bob, John, and Matt all made your time with us so much easier. Thanks for the awesome review! We're looking forward to seeing you again at our service center.

May 17, 2025

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Great car buying experience! Friendly, knowledgeable staff made the process smooth and enjoyable. Highly recommend this dealer More

by SK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk

May 19, 2025

Concordville Subaru responded

Thanks a ton for the glowing rating! Our team works hard to make every visit top-notch, and it means a lot to hear we delivered. Stop by again soon — we’ll be ready to assist!

May 12, 2025

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Employee Rating

Purchased my first Subaru today. I was very pleased with Bob. He took his time. Was not a pushy salesman. Asked the right questions, what was important to me. Interacted with a perso More

by skheckert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2025

Concordville Subaru responded

Your first Subaru is worthy of a big celebration! Congratulations! As we're sure Bob showed you, there's plenty to look forward to now that you have a smooth-riding SUV at your side. Speaking of, Bob wants to thank you for the kind words! Our team is here to help you further whenever you need us.

May 10, 2025

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Thank you so much for Bob helping us to purchase the Subaru Forester Premium! Bob is very nice and professional. More

by jli1600
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Trade-in Experience
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Recommend Dealer
Yes
May 12, 2025

Concordville Subaru responded

A heartfelt thanks for the five-star feedback and kind words for Bob! We’re thrilled you had a great experience. Looking forward to helping you again down the road.

May 08, 2025

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Bob was awesome, answered all of my questions & made buying a new car a really fun experience! Will definitely be back for future business! More

by Nicholl.peter55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk

May 09, 2025

Concordville Subaru responded

Bob is a true superstar, and it shows! We're always pleased to hear from happy customers like you. Congrats on your new-to-you Subaru, too! How are you liking it so far? If there's anything else you need, just let us know!

May 05, 2025

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Great customer service. Clean facility, comfortable, and with a great range of inventory. Very happy with my purchase. Looking forward to going back there next time I need a More

by jlroman_
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 05, 2025

Concordville Subaru responded

We appreciate the glowing rating! Our team is always here to help, so don’t hesitate to swing by again or reach out with any questions.

May 05, 2025

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Employee Rating

Bob was great. He is very low pressure yet it’s evident that he loves Subarus. More

by marilynrflowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, Matt Tannery

May 06, 2025

Concordville Subaru responded

Subaru is what we do best! Just like the rest of our team, Bob is passionate about our cars and SUVs, making him a great resource to learn all about your next new ride. Speaking of which, congrats on your new Subaru! We hope you're enjoying it while you plan that next road trip.

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