Robert Olden
Robert Olden at Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

Robert Olden

Assistant Service Manager

Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

3940 Main st
WARRENSBURG, NY 12885

Contact Me
4.9
148 Reviews

Dealership Experience

17 yrs, 2 mos

Industry Experience

26 yrs, 8 mos

Languages Spoken

English English

4.9

148 Reviews

Write a Review

148 Reviews of Robert Olden

May 30, 2025

Dealership Rating
Employee Rating

The service experience was excellent. Friendly and knowledgable . Jared as always has a great personality when greeting you. There are no complaints. All dealerships should treat their cu More

by kristina11690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Kristina, we're delighted to hear about your excellent service experience with Jared and the team at Krystal Chrysler Jeep Dodge Ram Fiat. Thank you for recommending us!

May 23, 2025

Dealership Rating
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Adam and Jason run a Great Service Department Jared , Bob and Dan are great service advisors James and his partner in Parts are just as Good More

by mattandroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Mattandroe, thank you for the shoutout to our team at Krystal Chrysler Jeep Dodge Ram Fiat! We're delighted to hear that Adam, Jason, Jared, Bob, Dan and the parts team provided excellent service. We appreciate your support!

May 13, 2025

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The service center at Krystal is excellent. I will be recommending to all of my friends and family. More

by hunterlis79
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 14, 2025

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Our Krystal Chrysler Jeep Dodge Ram Fiat team is honored to receive your support! Take care and we'll see you next time!

May 12, 2025

Dealership Rating
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Jared our Service advisor Knows exactly what we need and want when we have a vehicle serviced Dan and Bob too Are great Adam Peacock and Jason Hendrick Run a Great Service Department The Techs ar More

by mattandroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

It's fantastic to hear that Jared and the team at Krystal Chrysler Jeep Dodge Ram Fiat always provide such excellent service! We appreciate your feedback and look forward to serving you again next time!

May 07, 2025

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Stellar service as always. Attentive and timely. These guys all deserve a raise. Thank you. More

by w1lki3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote

May 07, 2025

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi! Thank you so much for your kind words! We’re thrilled to hear that you consistently receive stellar service from our team at Krystal Chrysler Jeep Dodge Ram Fiat. Your feedback means a lot to us, and we’ll be sure to share it with everyone. We look forward to seeing you again soon!

April 29, 2025

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Employee Rating

We took our pacifica there for a battery/charging issue. The dealer had the van for a month. We were provided a loaner vehicle even though one was covered under our aftermarket warranty, which was very nice More

by jmbdodge20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jared Porcell, Tim Maltbie

May 14, 2025

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for sharing your experience with us. It's disappointing to hear about the issues you faced, especially after such a lengthy service period. We strive for excellence in all departments and it's clear we fell short here. Your feedback is invaluable as it helps us improve our processes and ensure better outcomes moving forward. If you'd like to discuss this further or have any other concerns, please reach out at your convenience. Thank you, Amber Salmon - BDC Manager - 5186233405

April 24, 2025

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Employee Rating

They were able to get me the vehicle at the sticker price with out any negotiation. More

by pjones2212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote

Apr 24, 2025

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're glad our team could help you into a vehicle within your budget. If there's anything we can do to improve your experience, please don't hesitate to reach out. Thank you, Steven Lofgren - Dealer Principal - 518-623-3405

April 21, 2025

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Employee Rating

They helpful and explained the repairs made and needed throughout the process. They are understanding of the distance I drive to get work done and respect my time. More

by karenirwinrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Goodemote

Apr 22, 2025

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Karen, we're delighted to hear that our team at Krystal Chrysler Jeep Dodge Ram Fiat provided clear communication and respected your time. Thank you for choosing us for your vehicle's needs!

April 15, 2025

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Employee Rating

Love the service Tavel 70 minutes to come. I hope that supports the great service More

by kasiapisarski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote

Apr 16, 2025

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We love hearing this—thank you for the five stars! - Krystal Chrysler Jeep Dodge Ram Fiat

April 15, 2025

Dealership Rating
Employee Rating

Easiest car experience I’ve ever had and this is the fifth vehicle I’ve purchased. Won’t go anywhere else!! More

by cheeho124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2025

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're delighted to hear that your experience at Krystal Chrysler Jeep Dodge Ram Fiat was the easiest yet! Thank you for choosing us, and we look forward to assisting with any future vehicle needs.

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