Robert Quiroz

I got exactly what I wanted! Very helpful and attentive! I recommend choosing them for your next car purchase! Very helpful and attentive! I recommend choosing them for your next car purchase! More

by HERRJUA1129 Verified Customer Verified Customer

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Excellent service, our salesman was knowledgeable and extremely professional Have used Clark Knapp for many years and always very satisfied when purchasing our vehicles extremely professional Have used Clark Knapp for many years and always very satisfied when purchasing our vehicles More

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Fantastic service with a smile. Vehicle came back quick and clean. We will be back. Vehicle came back quick and clean. We will be back. More

by ROBJVELA Verified Customer Verified Customer

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Went In for 2 recalls. They told me it would take all day but refused to give me a loaner. Said they just don’t do that. Even after I told them I can’t be without a car all They told me it would take all day but refused to give me a loaner. Said they just don’t do that. Even after I told them I can’t be without a car all day I have 2 daughters one with special needs that has therapies to go to. Had to talk to my sales person who was able to help me out but I don’t think it’s right that the service department just out right says no can’t do that and leaves you to figure it out without even trying to talk to a manager to see if they can help you More

by David Estrada Verified Customer Verified Customer

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Employees were courteous and patient. No high pressure hard sell. Took the time to explain features on vehicle. No high pressure hard sell. Took the time to explain features on vehicle. More

by zamorar2 Verified Customer Verified Customer

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Great experience and awesome customer service. Jacob and Robert were knowledgeable and friendly, A+ experience. Jacob and Robert were knowledgeable and friendly, A+ experience. More

by CARLOS YBARRA Verified Customer Verified Customer

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Made me feel like I was a priority and not just another sell to get for the day. I felt welcomed and felt like I was being taken care of! sell to get for the day. I felt welcomed and felt like I was being taken care of! More

by GUADALUPEAGUINAGA05 Verified Customer Verified Customer

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Jesus was great and very knowledgeable when it came to both our civic and accord both our civic and accord More

by LEOS36RB Verified Customer Verified Customer

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Was surprised about the level of tasks involved in returning a leased vehicle with the intent to purchase. All those tasks only contribute to additional costs in the purchase and finance of the leased returning a leased vehicle with the intent to purchase. All those tasks only contribute to additional costs in the purchase and finance of the leased vehicle. $3k for receiving, inventory, vehicle “make ready” on top of the unit valuation doesn’t add value to the customer experience. Although there’s no price negotiation, going through sales seems to be unnecessary. I suggest a value add process review (kaizen) to make it easier for a customer going through this process and have a more enjoyable customer experience. More

by NMEZA1 Verified Customer Verified Customer

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