Robert Schille
Robert Schille at Courtesy Nissan

Robert Schille

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

Contact Me
4.6
54 Reviews

Dealership Experience

19 yrs, 3 mos

Industry Experience

29 yrs, 3 mos

Specialties & Trainings

service manage and director over parts

4.6

54 Reviews

Write a Review

54 Reviews of Robert Schille

August 16, 2025

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Very easy to work with and kept me up to date on what was happening with my car More

by christine.bremer
Service Price Transparency
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Recommend Dealer
Yes

August 12, 2025

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Bob S is the bomb. He knows more about Nissans than everyone else at that dealership combined! He’s smart, professional, & just gets xxxx done! More

by ANUT.KEL
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Recommend Dealer
Yes

August 06, 2025

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Love Courtry Nissan service. Make appointments online easy. Great service and take care of my car maintenance very good More

by yyyue5022
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Recommend Dealer
Yes
Aug 09, 2025

Courtesy Nissan responded

Thank you so much for the great review! We're happy to hear you enjoy using our online appointment system and that our team is taking great care of your vehicle. Your trust and support mean a lot to us — we look forward to seeing you at your next service visit!

August 05, 2025

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A dealership that cares about the service provided and work the people whom they service. They are truly a five star dealership. More

by Lorinda1
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Recommend Dealer
Yes
Aug 09, 2025

Courtesy Nissan responded

Thank you so much for your kind words and five-star review! We're thrilled to hear that you had a great experience and felt genuinely cared for. Providing excellent service and treating our customers with respect is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future!

July 31, 2025

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I explained to Robert that my vehicle had insurance covering repairs and there was a $100 deductible that I would pay. Robert contacted the insurance company and explained what repair was needed and t More

by jlhitt1944
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Recommend Dealer
Yes
Aug 02, 2025

Courtesy Nissan responded

Thank you for sharing your experience! We're glad to hear that Robert took the time to coordinate with your insurance company, clearly communicated the repair process, and ensured everything—from the approved repairs to the oil change and inspection—was handled smoothly. We truly appreciate your trust in us and are happy Robert kept you informed every step of the way. We look forward to serving you again in the future!

July 30, 2025

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Other than too much time every thing is very good. Robert is very professional agent and did his best More

by rabil63
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Recommend Dealer
Yes
Aug 02, 2025

Courtesy Nissan responded

Thank you for your honest feedback! We’re glad to hear that Robert provided you with excellent service and professionalism. We do apologize for the time it took and truly appreciate your patience. We're always looking for ways to improve, and we hope to make your next visit even more efficient. Thanks again for choosing us!

July 28, 2025

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They felt really confused and al over the place. Couldn’t answer simple maintenance questions regarding their own product. I lost all trust in Nissan and want to sell my car really badly now. They More

by abdullahrafiq71
Service Price Transparency
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Recommend Dealer
No
Jul 30, 2025

Courtesy Nissan responded

Thank you for taking the time to leave a review. We’re sorry to hear you’re still feeling frustrated, especially since we’ve already worked with you directly to find a resolution. We always aim to provide clear and accurate service, and we regret that your experience didn’t meet those expectations initially. If there’s anything further we can assist you with, please don’t hesitate to reach out, we're here to help.

July 24, 2025

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Customer service is great. Appointment times are kept. Robert was courteous and his estimated time for completion of service was right on. I prefer taking my Maxima to Court More

by lanateason
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Recommend Dealer
Yes
Jul 25, 2025

Courtesy Nissan responded

Thank you for the wonderful feedback! We're glad to hear that your experience with Robert and our service team met your expectations. It’s great to know that you trust our trained Nissan technicians and appreciate the value of our special pricing. We truly appreciate your continued loyalty and look forward to taking care of your Maxima again soon!

July 22, 2025

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Great oil change and rear brakes for my 2016 Rogue. Robert is the best service advisor! More

by jswansonarch
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Recommend Dealer
Yes
Jul 25, 2025

Courtesy Nissan responded

Thank you so much for the great feedback! We're glad to hear your oil change and rear brake service on your 2016 Rogue went smoothly. We'll be sure to pass along your kind words to Robert, he’ll be thrilled to hear it! We appreciate your business and look forward to serving you again soon.

July 21, 2025

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The main complain I have is that I received a quote to execute a job (VTC flush) for 303 USD, then a week later I’ve got a coupon for 15% off. I went to the dealer to perform the job and I ended up paying More

by frannyjose
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2025

Courtesy Nissan responded

Hi Franny, this is Angela, I'm the Owner Loyalty Manager here at Courtesy Nissan. Thank you for taking the time to share your feedback. We're glad to hear you were satisfied with the service overall, but we sincerely apologize for the frustration regarding the pricing. We understand how important transparency is, and it’s never our intention to make you feel disrespected. Additional fees and taxes can sometimes impact the final amount, but we agree that it should have been communicated more clearly. We appreciate you bringing this to our attention and will use your feedback to improve how we present pricing in the future. If you’d like to speak further about your experience, please don’t hesitate to reach out at 972-792-5657.

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