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Robert Simmonds
Robert Simmonds at Crest INFINITI

Robert Simmonds

Certified Internet Manager

Crest INFINITI

6100 State Hwy 121
Frisco, TX 75034

Contact Me
5.0
18 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

5.0

18 Reviews

Write a Review

18 Reviews of Robert Simmonds

July 27, 2025

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Employee Rating

Troy is the best service guy ever and takes great care of me every time I’m there More

by GTESTA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DavidClinton Nasuwa, Andy Beiriger

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Jul 30, 2025

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that you feel well taken care of during every visit. Having team members who consistently provide exceptional service and build strong relationships with our customers is what we strive for. Your kind words about receiving great care each time you visit truly make our day. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of excellence.

July 15, 2025

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Employee Rating

Friendly people and very helpful. Everything went beautifully.They went out of their way to help More

by knshel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DavidClinton Nasuwa , Derek pham

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Jul 21, 2025

Crest INFINITI responded

Thank you for sharing your positive experience with us. We are delighted to hear that our team provided you with such welcoming and supportive service. It means so much to know that your experience went smoothly and that our staff made the extra effort to assist you. Your feedback about our helpful approach truly brightens our day. We appreciate you taking the time to share your thoughts and look forward to continuing to serve you with the same level of care.

Jul 21, 2025

knshel responded

Great service and very friendly people. They were very helpful

July 03, 2025

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Employee Rating

My experience at this dealer was amazing. The sales rep, John was great at giving me the best deal possible and steamlining the process. Overall, it was a great and enjoyable time. More

by Thomas Yoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Dagnan

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Jul 14, 2025

Crest INFINITI responded

Thomas, thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that your visit was exceptional and that John provided you with outstanding service. It means so much to know that he was able to secure an excellent deal for you while making the entire process smooth and efficient. Your feedback about having an enjoyable time truly brightens our day. We appreciate your trust in our team and look forward to serving you again in the future.

June 28, 2025

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Employee Rating

They went above and beyond and making sure that we were taking care of. Hard to find in the car business these days! Thank you for the five star treatment. More

by steveoden3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DavidClinton Nasuwa, Andy Beiriger

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June 19, 2025

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Very good experience. Great communication with Roderick throughout the process of purchasing the car I wanted. More

by kay-carr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roderick Lewis

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Jun 23, 2025

Crest INFINITI responded

Thanks for the fantastic feedback! We're thrilled to hear about your great experience and Roderick's communication. Enjoy your new car, and we look forward to seeing you again!

June 16, 2025

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Employee Rating

Great customer service. Professional work done. Will return and will recommend on quality service and work done. More

by kathryndunlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DavidClinton Nasuwa

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Jun 18, 2025

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that you experienced great customer service and professional work during your visit. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

May 31, 2025

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Employee Rating

Paul was very nice, he helped us getting a great qx60. Got everything done quickly. Highly recomended!!! More

by my.nguyen241291
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Washington

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Jun 10, 2025

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear that Paul provided you with exceptional service and helped you find a great QX60. Our team strives to make the process as smooth and efficient as possible, and we appreciate your recommendation. Enjoy your new vehicle!

May 28, 2025

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Employee Rating

Car buying has been so smooth and quick! Thanks to Al who so patiently explained all the features and told me about all the options available in my budget. His casual humor is just what you More

by Kiran M
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Al Conkleton, Andy Beiriger

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May 29, 2025

Crest INFINITI responded

Thank you for the kind words! We're glad Al made your car buying experience smooth and enjoyable with his patience and great sense of humor. We appreciate your support!

May 23, 2025

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Crest has excellent customer service and outstanding maintenance department. I have been a client over decade now have had only positive experience with any department of this dealership. Highly recomme More

by DARYA.BECHTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Asad El Wir, Andy Beiriger , Troy Dunn, Dustin Sparkawk

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May 27, 2025

Crest INFINITI responded

Thank you, Darya, for your wonderful review! We are thrilled to hear that you have had such a positive experience with our customer service and maintenance department over the past decade. Your recommendation means a lot to us, and we are committed to maintaining the high standards that have earned your trust. We look forward to continuing to serve you!

May 23, 2025

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Employee Rating

On time with great service. This group goes above and beyond to take care of my QX80. More

by wmthigpen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Perla Robles

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May 27, 2025

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our team and that we could meet your expectations for service. It’s our priority to go above and beyond for our customers, and we appreciate your recognition of our efforts. We look forward to serving you again!

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