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Robert Unger
3 Reviews
Hello I'm Robert Unger, Service Advisor here at Germain Toyota of Sarasota. New to the Germain Team I'm excited to be part of a customer focused and quality oriented staff. I have been in the automotive industry for 9 years so I bring experience to the service drive knowing that our customer's are what make this industry. To provide the best customer service and to treat each individual customer with the upmost importance is what will set us above others. Away from the dealership I enjoy being with friends and family. Spending time at the beach is always a fun past time as well as some basketball. I hope you'll stop by and see what quality service is all about.
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3 Reviews of Robert Unger
November 11, 2024
This place will waste your time. I made an appointment for 230 and they had someone who showed up 20 mins late to his appointment go before me. Mind you , I talked to 3 people lettin I made an appointment for 230 and they had someone who showed up 20 mins late to his appointment go before me. Mind you , I talked to 3 people letting them know I had an appointment and the first 2 acted like they planned to help, but failed to do so by saying one minute stay here then never coming back. So then the service guy acts surprised I'm dropping my car off for service as if it isnt stated in the appointment process that I planned to drop it off. So I say , yes I need a rental because I have to go to work today. Then after all this bullcrap,he says, sorry we don't have any rentals. What a joke. It says you have rentals online and during the appointment process I stated I needed a rental. Maybe call customers with appointments that need rentals letting them know you dont have any? Pretty simple customer service stuff in mu opinion. Don't waste your time or money at this joke of an establishment. More
by Destinburkholder
Other Employees Tagged: Bruce Wright, Bruce Pannone
November 21, 2021
Robert Unger, is the the guy to see! He is honest, Robert Unger, is the the guy to see! He is honest, professional, & very genuine. He only recommends service that you need & will work with you on Robert Unger, is the the guy to see! He is honest, professional, & very genuine. He only recommends service that you need & will work with you on price. I have a 20 year old Toyota that is maintained impeccably from Robert. I hope management knows & recognizes what a true asset he is to the company. Bob the manager is very friendly as well & is very professional. I look forward to bringing my car in for service! Keep up the good work -Vanessa T More
by Vtammarolsw
Other Employees Tagged: Bob Diaz
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