Roberto Boratto

This MBenz dealership is very convenient to us and that’s why I chose it initially. We also bring our current older model Mercedes Benz cars to this dealership for service from time to time. Roberto was very why I chose it initially. We also bring our current older model Mercedes Benz cars to this dealership for service from time to time. Roberto was very helpful as I have a VW iD4 EV and after reading I wanted to try a hybrid. We test drove one with a few more options than I wanted but I liked the car. He throughly explained everything and negotiated on my behalf the down payment i needed plus monthly payments. I have about 3 more payments on my VW but did not want two carpayments so I asked if maybe they could take over the payout. This dealership could not. So a relative and a friend suggested another MBenz dealership who also knew a buyer/auctioneer who would consider a full payout. They also have a MBenz GLC350e that financially makes sense for my situation. I do appreciate Roberto’s time and I also understand that not every dealership works the same way… if we need service - we know where to come. More

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This dealership is pretty efficient. I have always had good service through out the years I have always had good service through out the years More

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Great dealership and had the opportunity to meet/talk with Roberto Boratto several times. He is very professional, informative and attentive. I appreciated most was the neutral, factual information void with Roberto Boratto several times. He is very professional, informative and attentive. I appreciated most was the neutral, factual information void of pressure sales tactics that is so apparent and annoying with other salespeople. Thank you Roberto Boratto!! More

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Mercedes-Benz of Arcadia was my first choice when I started looking for a new car, and I'm glad I went there. I was fortunate to work with Roberto Boratto as my sales consultant—he was knowledgeable, p started looking for a new car, and I'm glad I went there. I was fortunate to work with Roberto Boratto as my sales consultant—he was knowledgeable, patient, polite, and provided excellent customer service. The rest of the team: Celina, the finance manager, and David, who helped me to set up the app, were also extremely helpful and patient throughout the entire purchasing process. Thank you all for the great service! More

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I was pretty set on buying the car but not sure if Arcadia Rusnak will be the right place for me, I had so far experience only with West Covina location where I bought my previous MB. Hands down Arcad Arcadia Rusnak will be the right place for me, I had so far experience only with West Covina location where I bought my previous MB. Hands down Arcadia is the place you want to get your MB and if you have ability to ask for Roberto please do. Because of Roberto, his polite, knowledgeable approach, patience and advice driven by genuine interest of trying to match the best vehicle to customer needs, I bought the car the same day I walked into this dealership. I felt like I was guided through the process without being pressured. And this was very refreshing. The rest of the team: finance person, IT who set up the MB app were also super helpful and personable. Overall A+ experience. More

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Hands-down one of the best car-buying experiences I’ve ever had. Roberto was not only professional, but incredibly patient, transparent, and genuinely invested in helping me find the perfect car for my ne ever had. Roberto was not only professional, but incredibly patient, transparent, and genuinely invested in helping me find the perfect car for my needs. I came in with a very specific set of requests—and Roberto went above and beyond to make it all happen. He walked me through every detail of the lease, answered all my questions with zero pressure, and helped me lock in a deal that I truly feel great about. William, who’s been helping my family since I was a kid, also made sure I was taken care of. It meant a lot to see that kind of consistency and support. If you're looking for a team that’s honest, sharp, and fully committed to the customer experience, Roberto and William are the ones to see. I couldn’t be happier with how everything turned out—and I'm excited to drive around in my new GLC 350e! Thank you both—you made this a 10/10 experience. More

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The main reason I want to give a five star rating is because of the salesman Roberto who sold me my car. Roberto was very professional, courteous and extremely helpful. It’s usually very hard for me to because of the salesman Roberto who sold me my car. Roberto was very professional, courteous and extremely helpful. It’s usually very hard for me to buy a car you spend most of the day but overall, I feel good about the purchase. Thank you to all who helped us buy the car especially Roberto. More

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All the service people are fantastic very polite and Very knowledgeable Phil service manager is fantastic knowledgeable Phil service manager is fantastic More

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