Rocco Perry

2022 Tesla Model Three: Dealer Service Plan Scam $6000 added with four different plans without prior knowledge or consent AND! The car was a total loss salvage acquired COPART salvage vehicle auction for added with four different plans without prior knowledge or consent AND! The car was a total loss salvage acquired COPART salvage vehicle auction for $14K More

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Gurnee volkwagon can’t be trust ed when it comes to buying used a used car. They sold me a vehicle they bought at auction that had been in an accident with a poor repair. They have gone silent when I buying used a used car. They sold me a vehicle they bought at auction that had been in an accident with a poor repair. They have gone silent when I left messages for Sales GM Nedi and GM Rocco. First time I took the car through a car wash tue front fender popped off. Now one will call me back. Left message with Rohrman care and also now response. Stay a way it like the 80s movie used cars. No integrity from the dealership or organization as a whole. More

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They resort to high pressure tactics and mislead you as a consumer. Would not recommend their dealership. consumer. Would not recommend their dealership. More

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I was fine with my experience at the start. Later to find out the CPO inspection was done 3500 miles prior to the sale of the car. The car was advertised with 12,854 miles, bragging on the fa Later to find out the CPO inspection was done 3500 miles prior to the sale of the car. The car was advertised with 12,854 miles, bragging on the fact it was 3,500 miles below average use. The contract was signed with 12,888 miles. When we got home the car 16,000 miles on it. The car was advertised as “ extensively reconditioned “ clean car fax. The car needs rear brakes, 3 of 4 wheels are trashed, one is so so. There is a chunk of rubber missing from the side wall. The car was advertised with ventilated seats, it does not have ventilated seats. We have reached out many times to the dealership and they are unresponsive. More

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Excellent experience. Cameron,Rocco and Rich were great. Smooth no pressure transaction. Would recommend this dealership to anyone. Cameron,Rocco and Rich were great. Smooth no pressure transaction. Would recommend this dealership to anyone. More

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The dealer sold me a truck not safe for on road driving. Apparently missing lug nuts and broken wheel studs passes their pre-sale safety inspection, the suspension is so bad it makes me feel as though the t Apparently missing lug nuts and broken wheel studs passes their pre-sale safety inspection, the suspension is so bad it makes me feel as though the truck is going to leave the pavement over bumps. This would have been found on the test drive if Ron Monaco the salesman didn't make me get off the freeway after one mile. To top this terrible experience off, after I told Rocco the sales manager that I wasn't interested in any additional services for the truck, only the amount we agreed upon for the truck, tax, title, registration and documentation fees, the finance agent slipped in a $4K warranty and $2,515 "Smart Diver" service in the paperwork where I missed it. I told him I wasn't interested in a warranty and he said it's "included in the purchase at no additional cost" so I left it alone. The "Smart Driver" service was never even mentioned, literally have no idea what it is, but was charged for it. I have filed a formal complaint with the Better Business Bureau, buyer beware! More

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Excellent people, wonderful selection of vehicles, Best deals - this is all anyone wants during car purchase! Love this dealership and definitely will recommend the dealership to my friends! deals - this is all anyone wants during car purchase! Love this dealership and definitely will recommend the dealership to my friends! More

by RVSVIMALJAMESRAJ Verified Customer Verified Customer

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Cameron was very straightforward, professional, and to the point. No offense, but if given a choice, most people don't choose to go car shopping. Cameron and the rest of the staff made it as painless and the point. No offense, but if given a choice, most people don't choose to go car shopping. Cameron and the rest of the staff made it as painless and quick as possible. More

by REDBRAID Verified Customer Verified Customer

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