Rocio Cespedes

Worst dealership I have ever been to. Sold a broken car to me and now all the lights on my car are coming on, power steering went out, start stop stoped working and my car wouldn’t accele Sold a broken car to me and now all the lights on my car are coming on, power steering went out, start stop stoped working and my car wouldn’t accelerate. I haven’t have my car for 24 hours. They had me waiting for 5 hours before my credit was even ran. Definitely playing games with customers. I actually overheard someone on the phone saying “they are trying to scam me”. I also watched two couple fight and leave because of the games of the dealership. The reason the cars are cheap is because something is wrong with them . They also upcharged me. The car was 20k and I walked out paying 29k. A COMPLETE scam! STAY AWAY! More

by robertsmolly Verified Customer Verified Customer

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La experiencia fue extremadamente buena, Ignacio fue muy profesional ,atento y está muy capacitado en ventas, es una persona que transmite confianza y la necesidad de hacer negocio siempre con él. En mi exp profesional ,atento y está muy capacitado en ventas, es una persona que transmite confianza y la necesidad de hacer negocio siempre con él. En mi experiencia personal, el equipo de trabajo se ve muy unido y comprometido con el cliente. Todo en general tuvo un 10 de 10 More

by valeragil2017 Verified Customer Verified Customer

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Helen is a great representative. She is always trying to help us in any way. She is always trying to help us in any way. More

by orlando.funes23 Verified Customer Verified Customer

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Stay away from VW southmiami. Purchase a vehicle from them, 30days later engine light comes on and dealer refuses to fix. They sell defective vehicles. Goto Deer Volkswagen in Ken Purchase a vehicle from them, 30days later engine light comes on and dealer refuses to fix. They sell defective vehicles. Goto Deer Volkswagen in Kendall More

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The experience was great good customer service and they provide a video with on how the car is looking provide a video with on how the car is looking More

by FERCHOESPIN58 Verified Customer Verified Customer

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Gracias Volwagen por estar , gracias nuevamente por tomarse su valioso tiempo para ayudarme a entender gracias 🙏 tomarse su valioso tiempo para ayudarme a entender gracias 🙏 More

by FRANKAGUILERA Verified Customer Verified Customer

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I had a Great Experience with Rocio. She was prepared, giving all the needed information about the car I was interested about; she was patient and reliable; not pressuring about me to bu She was prepared, giving all the needed information about the car I was interested about; she was patient and reliable; not pressuring about me to buy. She was also helpful: actually I went in to ask for old documents from a previous lease and I left with a new car thanks to Rocio’s availability More

by costantinofusca Verified Customer Verified Customer

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Great service for Roselio Martinez and others . i recommend 100% for excelent and provide quality care with my car . i recommend 100% for excelent and provide quality care with my car . More

by iralfrom Verified Customer Verified Customer

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Always Professional & Courteous They Are Exceptional With Customer Service Will Continue To Bring My VW’s To Them With Customer Service Will Continue To Bring My VW’s To Them More

by C.DARLENE28 Verified Customer Verified Customer

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Mike Benitez was a gentleman and a professional as usual. Service was timely and reliable. Full confidence. Service was timely and reliable. Full confidence. More

by DORISTORREJON Verified Customer Verified Customer

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