Ron Merrow

We made an appointment Thursday morning to look at a used vehicle. The appointment was confirmed by two separate people. We arrived at our appointment and the car is not even a lot with no answer to why. vehicle. The appointment was confirmed by two separate people. We arrived at our appointment and the car is not even a lot with no answer to why. The only option given was to purchase a new vehicle or come back another day. Unacceptable when it took us an hour to get there. More

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Total Scam Dealership with lots of Hidden Fees. I went there to buy a used Tesla they had listed on their website at $20,395 after the $4000 EV Tax Credit, agreed at a price for the car at $19,390 I went there to buy a used Tesla they had listed on their website at $20,395 after the $4000 EV Tax Credit, agreed at a price for the car at $19,390 and trade-in at $16,500. Once the dealer cut sheet came to the table at $28,390, they added an additional $5,000 to the price of the car. Stated $2400 was for a Pre-Certification process they do on all used cars. Then they stated lo-jack fees, can't put it on a Tesla, as well as all these other made up fees. They advertise low prices on their website, and then screw you when it's time to write up the deal. Talking to the GM Ron is useless, he is most likely the ring leader in this scam they are pulling over there. Stay away from these criminals. I look forward to hearing back from the BBB and NY State AG. Happy Motoring! More

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Total Scam Dealership with lots of Hidden Fees. My son went there to buy a used Tesla agreed at a price for the car and trade in. Once the dealer cut sheet came to the table they added an additiona My son went there to buy a used Tesla agreed at a price for the car and trade in. Once the dealer cut sheet came to the table they added an additional $5000 to the price of the car. Stated $2400 was for a Pre-Certification process they do on all cars. Then they stated lo-jack fees, can't put it on a Tesla, as well as all these other made up fees. They advertise low prices on their website, and then screw you when it's time to write up the deal. Talking to the GM Ron is useless, he is most likely the ring leader in this scam they are pulling over there. Stay away from these criminals. I look forward to hearing back from the BBB and NY State AG. Happy Motoring! More

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