Ronald Draves

No hassle professional maintenance. Came in with a tire rubbing sound. Truck was full checked out and a minor backing plate adjustment. No upcharge trying to gouge the customer. Came in with a tire rubbing sound. Truck was full checked out and a minor backing plate adjustment. No upcharge trying to gouge the customer. More

by KZIMMY13 Verified Customer Verified Customer

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Wry helpful friendly staff! I would highly recommend them to anyone for service on any car. I would highly recommend them to anyone for service on any car. More

by RYAN.LAMBERT13 Verified Customer Verified Customer

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Great customer service! I was offered valet service which was extremely helpful. I was constantly kept up to date with the services performed and notified upfront of an incu I was offered valet service which was extremely helpful. I was constantly kept up to date with the services performed and notified upfront of an incurred charges. Overall extremely satisfied. More

by KIMBERLY.RILEY Verified Customer Verified Customer

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Great customer service! Very friendly and thorough. Our car was inspected in the time they quoted. Very friendly and thorough. Our car was inspected in the time they quoted. More

by JRICHARDSON23 Verified Customer Verified Customer

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The vehicle repair work was very good. Just poor communications to the customer on the status of the vehicle and updates on how much longer it would take, It eventually took a month to com Just poor communications to the customer on the status of the vehicle and updates on how much longer it would take, It eventually took a month to complete More

by JESSETEMPLE1 Verified Customer Verified Customer

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Don was so helpful during my appointment! He was very clear about what services he thought were necessary vs. optional, and clearly explained each service so I could decide what was best. He He was very clear about what services he thought were necessary vs. optional, and clearly explained each service so I could decide what was best. He kept in contact with me the whole time. The service was much faster than expected as well! More

by Megan Verified Customer Verified Customer

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Great communication about the process. Love the valet service. It makes car repairs so much easier. Love the valet service. It makes car repairs so much easier. More

by MHULS6377 Verified Customer Verified Customer

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Ron was my service advisor and was excellent in understanding the history of my service for my truck since this was my first time at Latham Ford. I needed some recall work in addition to an oil cha understanding the history of my service for my truck since this was my first time at Latham Ford. I needed some recall work in addition to an oil change and tire rotation and he got it all completed in less time than expected. Latham Ford will be my new service provider even though I have a Ford dealership in my neighborhood. More

by JRRAUNICK Verified Customer Verified Customer

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Took it to be serviced 3 times without luck. Promised a rental but didn’t have one. Promised a rental but didn’t have one. More

by RE.SKI2 Verified Customer Verified Customer

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Clean working space, friendly, professional staff, quick in and out. So far, impressed with quality. in and out. So far, impressed with quality. More

by WWENDYIS Verified Customer Verified Customer

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