Rosa Lerma
Rosa Lerma at Five Star Chevrolet

Rosa Lerma

Customer Service

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

Contact Me
4.9
72 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

27 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

72 Reviews

Write a Review

72 Reviews of Rosa Lerma

January 14, 2026

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Employee Rating

I had already left a great review for the excellent customer service I received when purchasing my vehicle, and I wanted to add another one — this time for the service department. The level of care an More

by Marco Silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Cassels , Jacob Blau

Jan 15, 2026

Five Star Chevrolet responded

Marco, You are appreciated at Five Star Chevrolet! Thank you for your kind remarks and endorsement of our service and sales teams. Whenever we can offer our expertise, please reach us at 972-389-6700. Best regards, Chris Selbach, Service Director

December 02, 2025

Dealership Rating
Employee Rating

The Service Manager provided full transperancy on what services were needed in order for me to make a sound decision on what I believe was the best for the time. She thoroughly reviewed other things and f More

by SERVICE MINDED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto, Lori Mariani

Dec 02, 2025

Five Star Chevrolet responded

Thank you, SERVICE MINDED, for taking the time to recognize the Five Star Chevrolet service team.We are focused on keeping you in a smooth and well maintained vehicle. When you need advice, don't hesitate to give us a call at 972-389-6700. We look forward to hearing from you. Safe travels, Chris Selbach, Service Director

January 26, 2025

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5Star Chevrolet made buying a new car a positive experience. Everyone I dealt with were professional and knowledgeable about the process of buying a new car. More

by Skippo
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2025

Five Star Chevrolet responded

Congraulations, Skippo, on your new vehicle! Thank you for recognizing so many Five Star Chevrolet team members. We welcome the chance to share our vehicle knowledge. Reach us at 972-389-6700 to let us know how we can help you enjoy your ride. Thanks again, Alan Brown, General Manager

December 06, 2024

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Employee Rating

They have the best service team around! !! Amanda is the best service advisor I have had to work with. She always makes sure all has been taken care of and keeps me posted if any issues. More

by L D G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

Dec 07, 2024

Five Star Chevrolet responded

L D G, Thank you so much for your kind words! We're thrilled to hear that Amanda was so helful during your Five Star Chevrolet service appointment. Our team strives to provide the best possible experience for every customer, and your feedback confirms that we're on the right track. We look forward to serving you again. Reach Amanda or me at 972-389-6700. Safe travels, Chris Selbach, Service Director

October 16, 2024

Dealership Rating
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Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. More

by j.d.zepeda
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2024

Five Star Chevrolet responded

Thank you, j.d.zepeda, for recommending Bryce and Five Star Chevrolet. Your satisfaction is the focus in our service center and we want to hear from you at 972-389-6700 whenever you have vehicle concerns. We appreciate you and look forward to seeing you in the future. Best regards, Chris Selbach, Service Director

August 08, 2024

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Employee Rating

An outstanding job on my car for service. Very friendly staff who love their job. Highly recommend coming here, the reviews they have speak for themselves. More

by 1mssymoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Five Star Chevrolet responded

1mssymoss, It is great to hear your Five Star Chevrolet service visit went well. Thank you for recognizing our team and please call on us again at 972-389-6700. We appreciate the chance to be your auto dealer. Take care, Chris Selbach, Service Director

April 11, 2024

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Employee Rating

Great dealership awesome service the best place to buy a car or truck and to get it serviced come to five star Chevy in Carrollton you won’t be disappointed! More

by Chris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Withem, Amanda Agosto, Jessy Barrientos , Alan Brown

Apr 12, 2024

Five Star Chevrolet responded

Chris, Thank you for sharing your positive visits with Five Star Chevrolet! It's fantastic to hear that you had such a great experience with both buying and servicing your vehicle with us. Word-of-mouth recommendations like yours are invaluable, and we are grateful. When you have future needs, we will look forward to hearing from you at 972-389-6700. Sincerely, Alan Brown, General Manager

December 16, 2023

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5Star Chevrolet has been our go-to dealer for at least 15+ years. Alway excellent! More

by kent_anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Amanda Agosto

Dec 17, 2023

Five Star Chevrolet responded

Kent_anita, We thrive on making your car happy at Five Star Chevrolet We're always here for you - just call 972-389-6700. We love hearing from you! Thank you, Chris Selbach, Service Director

December 15, 2023

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Employee Rating

Always excellent service at 5* Chevrolet, service & sales. Especially Amanda in Service and Lloyd in Sales! More

by kent_anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Amanda Agosto, Giovanni Dichiara , Alan Brown, Lee Nolen

Dec 16, 2023

Five Star Chevrolet responded

Thank you, Anita, for your loyalty and support of Five Star Chevrolet. We appreciate this recognition of our staff and we look forward to hearing from you in the future at 972-389-6700. We value the opportunity to help you enjoy your vehicle. Best regards, Chris Selbach, Service Director

November 30, 2023

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Employee Rating

The service was excellent! The staff was super nice. Excellent communication. Will go again! Thank guys! More

by Lettyr2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto , Bryce Cassels

Dec 01, 2023

Five Star Chevrolet responded

Lettyr2009, Thank you for endorsing the Five Star Chevrolet service staff. Our team wants you to be knowledgeable and comfortable with your vehicle. When you have questions, don't hesitate to reach us at 972-389-6700. Safe travels, Chris Selbach, Service Director

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