Ruben Cortez
Ruben Cortez at City Limits Nissan
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Ruben Cortez

Finance Manager

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.6
29 Reviews
4.6

29 Reviews

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29 Reviews of Ruben Cortez

April 27, 2025

Dealership Rating
Employee Rating

xxxxing terrible customer service, no return calls from finance department!! Please have a finance person please return my call Thx Brett 7373572004 More

by brettlanderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Oswaldo Ramirez

Apr 28, 2025

City Limits Nissan responded

I am sorry to hear you have had difficulty reaching our finance team, thank you for bringing this matter to our attention and we will reach out to you as soon as possible. Thank you, Jason Laguna General Manager

April 09, 2025

Dealership Rating
Employee Rating

This dealership did everything they could to get me into the vehicle that was right for me. Very helpful group of people. More

by Joseph.maseda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2025

City Limits Nissan responded

We are so glad to hear you had a great visit with us, congratulations on your new vehicle and welcome to the City Limits Nissan family! We look forward to your next visit, and hope you have a great weekend! Thank you, Jason Laguna General Manager

Apr 12, 2025

City Limits Nissan responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2025

Dealership Rating
Employee Rating

We had an outstanding experience at City Limit Nissan! After several weeks of car shopping and feeling like we weren’t truly being heard elsewhere, working with this team was a breath of fresh air. Estrel More

by Chantele & Gerard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2025

City Limits Nissan responded

Thank you so much for leaving us such a kind review, I will be sure to pass your comments along to the team and we are very excited to welcome you to the City Limits Nissan family! Here's to many more happy miles, thanks again and have a great week! Thank you, Jason Laguna General Manager

April 06, 2025

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Employee Rating

Alexvid, Willis and Ruben were excellent in managing all my concerns . They solve my problems regarding choosing the right car for me. Thanks More

by ernietecno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willis Prieto, Oswaldo Ramirez, Miguel Vega-Centeno , Alexvid 5 star

Apr 07, 2025

City Limits Nissan responded

Thank you for your kind words about the team, and for the opportunity to earn your business! We are happy to welcome you to the City Limits Nissan family and hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

March 29, 2025

Dealership Rating
Employee Rating

Andrew understand my situation was very patient and very knowledgeable about helping me getting in to a vehicle More

by Eandsonspainting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2025

City Limits Nissan responded

We are happy to hear your visit with us was a good one, we appreciate your feedback and look forward to your next visit with us! Thank you, Jason Laguna General Manager

March 20, 2025

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Employee Rating

I enjoyed my experience. They made sure I was able to leave with the veg that I so desperately needed. More

by pprejean36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Afnan Jamhour

Mar 20, 2025

City Limits Nissan responded

We are so happy to welcome you to the City Limits Nissan family, and appreciate you taking the time out of your day to leave us a review! If you need anything at all please don't hesitate to reach out to us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great weekend! Jason Laguna General Manager

March 12, 2025

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Employee Rating

Salesman was wonderful but took forever for finance to be ready for us, over 2 hours for finance. More

by camilletx24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Torin McGough

Mar 14, 2025

City Limits Nissan responded

Thank you for taking the time to tell us about your experience, we will use your feedback to refine our efforts to provide truly exceptional service. I hope you have a great weekend, and we look forward to seeing you again! Thank you, Jason Laguna General Manager

February 28, 2025

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Employee Rating

Haggle free, hassle free. Friendly, knowledgeable. Jacob and Sergio are professional and kind. This is their passion not their job. Will definitely be returning in the future More

by Shelly.ybarra815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Dylla , Sergio Dehoyos

Feb 28, 2025

City Limits Nissan responded

Reviews like yours keep us motivated to go above and beyond for our guests and we are grateful that you took the time to tell us about it! Welcome to the City Limits Nissan family, we can't wait for your next visit and hope you have a great weekend! Thank you, Jason Laguna General Manager

February 27, 2025

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Employee Rating

I had a very positive experience in returning my leased Altima and in leasing another. I especially appreciated the time taken by the sales and finance staff to work with me in finding the car I wanted and More

by JOMCGI
Recommend Dealer
Yes

Other Employees Tagged: Sergio Dehoyos, Clayton Grassi, Severo Perez, I forget her name, but a young woman, who is new to sales, was with Clayton part of the time.

Feb 28, 2025

City Limits Nissan responded

I am so glad to hear you had a great visit with us, we appreciate you and I will be sure to pass your kind words on to the team! Thank you so much for taking the time out of your day to tell us about your experience, welcome to the City Limits Nissan family and have a great weekend! Thank you, Jason Laguna General Manager

Mar 02, 2025

City Limits Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at City Limits Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2025

Dealership Rating
Employee Rating

From the moment we walked in by a kind person and took us to our sales rep Robert Lee, to the moment of revising the price with Severo Perez and signing our lease with Ruben Cortez, the experience we had was More

by Sandra Gadnis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee , Severo Perez

Feb 22, 2025

City Limits Nissan responded

I am so glad to hear such kind words, and appreciate that you took the time out of your day to tell us about your visit! We are excited to welcome you to the City Limits Nissan family and look forward to providing you with many more happy miles. Have a great weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

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