Rudy was a pleasure to work with from beginning to end of
the car buying process. I wont hesitate to recommend Stevens Creek dealerships or Rudy to friends and family going forward. I specifically appreciate
the car buying process. I wont hesitate to recommend Stevens Creek dealerships or Rudy to friends and family going forward. I specifically appreciated Rudy helping pair my phone to the vehicle showing me the features of my new vehicle. Even after leaving the dealership he continued to support me and was quick to respond. A+ service
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by ctjaarda
Jul 28, 2025 -
Lexus Stevens Creek responded
Thank you for taking the time to share your experience on DealerRater. We truly appreciate your kind words and are pleased to hear that Rudy provided such helpful and attentive support throughout your car-buying journey and beyond. It’s great to know that he was able to assist you with getting familiar with your new vehicle and remained responsive even after your purchase. Enjoy what you drive - Team Lexus of Stevens Creek
I had an absolutely incredible experience at Lexus
Stevens Creek! From the moment I walked in, the entire team was professional, knowledgeable, and genuinely welcoming. I worked with Rudy Sun, and I c
Stevens Creek! From the moment I walked in, the entire team was professional, knowledgeable, and genuinely welcoming. I worked with Rudy Sun, and I can’t say enough great things about him. He went above and beyond to get me the exact deal I was hoping for on my new Lexus RZ. Rudy was patient, attentive, and truly had my best interests in mind every step of the way.
The finance manager was also fantastic—efficient, transparent, and made the process smooth and stress-free. The whole experience felt personalized and thorough without dragging on, which I really appreciated.
This was by far the best car-buying experience I’ve ever had. If you’re in the market for a Lexus, I highly recommend visiting Lexus Stevens Creek and asking for Rudy
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by Jenn Jasper Wu
Jul 10, 2025 -
Lexus Stevens Creek responded
Thank you so much for sharing your incredible experience at Lexus Stevens Creek! We're truly honored to have earned your trust and thrilled to hear that Rudy Sun and our team delivered such a personalized and stress-free car-buying journey. Your kind words mean the world to us, and we’re proud to know this was your best experience yet. Enjoy your new Lexus RZ, and we look forward to welcoming you back in the future!
Rudy was very easy to work with and he wanted to assist
us in obtaining the right vehicle. In addition, he made sure we understood the vehicle functions and features this Lexus has on it. He helped us set
us in obtaining the right vehicle. In addition, he made sure we understood the vehicle functions and features this Lexus has on it. He helped us setup the digital key and Lexus application on both my spouse and my cell phones.
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by Fideya88
Jun 09, 2025 -
Lexus Stevens Creek responded
Thank you for sharing your feedback on DealerRater. It's great to know Rudy took the time to walk you through the features and ensure you were comfortable with everything—from the digital key to the Lexus app setup. We hope you’re enjoying your new Lexus, and please don’t hesitate to reach out if you need anything in the future!
We had a great experience working with Rudy Sun.
He was patient and explained everything thoroughly. He was very knowledgeable about all of his products as well as the competition. Even after th
He was patient and explained everything thoroughly. He was very knowledgeable about all of his products as well as the competition. Even after the sale was complete, he took extra time to make sure everything was set up correctly in the vehicle and addressed any additional questions we had.
The only negative part of the purchase process was during our time with the finance manager. He was very pushy, trying to sell us extra services that we did not need. I know this is standard for old school dealerships and we didn't take it personally, but it was still a bad experience. On a more positive note, when it came to going over the actual numbers/contract the finance manager was very professional and detail oriented and he explained everything very clearly to make sure there are no surprises.
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by EH
May 27, 2025 -
Lexus Stevens Creek responded
Thank you for sharing your detailed experience with us. We’re delighted to hear that Rudy provided patient, knowledgeable, and thorough support throughout your purchase. We’ll be sure to pass along your kind words to him—he’ll be thrilled to know his efforts made a positive impact.
We also appreciate your honest feedback regarding your interaction with our finance manager. While we’re glad to hear the professionalism and clarity during the contract review met your expectations, we apologize if the approach to offering additional services felt pushy. Your comfort and trust are very important to us, and we will take your comments seriously as we continue to improve our customer experience. Lexus of Stevens Creek
Rudy Sun was excellent.
Great customer service and courtesy. He kept me informed through the process.
Great customer service and courtesy. He kept me informed through the process.
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by david9208888
Jan 21, 2025 -
Lexus Stevens Creek responded
Thank you so much for sharing your experience with us! We’re so glad to hear that Rudy Sun provided you with excellent service and kept you informed throughout the process. Our team strives to offer the best customer experience, and it’s wonderful to know that Rudy’s dedication made a positive impact on your visit. Lexus of Stevens Creek
Very competent sales person in Rudy Sun.
Finance is easy and fast. Very smooth car buying experience. Highly recommended
Finance is easy and fast. Very smooth car buying experience. Highly recommended
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by Ann
Nov 29, 2024 -
Lexus Stevens Creek responded
Thank you for choosing Lexus of Stevens Creek! We appreciate your trust in us for your auto buying needs.
Rudy Sun is very professional and communicative.
Will keep in touch with LEXUS with his excellent service
Will keep in touch with LEXUS with his excellent service
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by eemj10
Sep 16, 2024 -
Lexus Stevens Creek responded
Congratulations on your recent purchase! We’re thrilled to hear that Rudy Sun provided you with such professional and communicative service. It’s wonderful to know that his dedication has made a positive impact on your experience. Rest assured, we will continue to uphold the high standards Rudy exemplified. Team Lexus of Stevens Creek