Russell LaFrance

The staff was very friendly and it was overall a great experience I definitely would recommend them experience I definitely would recommend them More

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Finance department was great! This is the 2nd vehicle I have purchased from this dealership. Service department is great This is the 2nd vehicle I have purchased from this dealership. Service department is great More

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Russell and Four Stars made it easy, enjoyable, and fast! I’ve been to quite a few other dealerships and cannot say any of those things about another Toyota dealership! I’ve been to quite a few other dealerships and cannot say any of those things about another Toyota dealership! More

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Purchasing from Four Stars Toyota was a very fun process. Russell LaFrance was professional, approachable, and willing to work with me through every step of negotiations. He understood that shopping around a Russell LaFrance was professional, approachable, and willing to work with me through every step of negotiations. He understood that shopping around at multiple dealerships is the smart financial choice and never acted defensive or unprofessional, unlike other dealerships I visited. Instead, he stayed patient, respectful, and ultimately beat the other dealerships pricing. His honesty and effort made the entire process fair, stress-free, and enjoyable. I highly recommend Russell LaFrance and Four Stars Toyota. I also want to give a shoutout to John Timmons. Although his primary role is sales, he stepped in as the finance person. I usually dread the finance office, but John made it simple and stress-free. He explained everything clearly, offered different packages, and never pressured me or took offense when I declined the extra packages or warranties. Thank you, John, for being outstanding. More

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Love the service crew, they are always friendly and I can get in quickly for service . get in quickly for service . More

by LIZMCGREGOR2135 Verified Customer Verified Customer

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had an outstanding experience purchasing my car from this Four Stars Toyota. Russell friendly, knowledgable and was transparent about pricing. Also, he was upfront with all the details, so there were no Four Stars Toyota. Russell friendly, knowledgable and was transparent about pricing. Also, he was upfront with all the details, so there were no surprises during the process. What really stood out was the level of customer service. They went above and beyond to make sure I felt confident in my purchase, even following up afterward to ensure I was happy with the car. It’s rare to find that kind of care these days, and it really made the difference. More

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Russell was super nice and helpful. No pressure just information. They ensured we got the rebates. And explained extended warranty. No pressure just information. They ensured we got the rebates. And explained extended warranty. More

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Russell and everyone I dealt with at Four Star Toyota were the best. Very professional and easy to deal with from first handshake to receiving keys to my new vehicle. were the best. Very professional and easy to deal with from first handshake to receiving keys to my new vehicle. More

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Russel is a great salesman and the dealership is great to do business with as well highly recommend. do business with as well highly recommend. More

by bnrracing Verified Customer Verified Customer

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Fantastic customer service every time. Russell LaFrance goes above and beyond getting us in the perfect vehicle. It is always a quick transition when we pick up our new vehicle. Profession Russell LaFrance goes above and beyond getting us in the perfect vehicle. It is always a quick transition when we pick up our new vehicle. Professional service! More

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