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Russell Sartin
Russell Sartin at Rainbow Chrysler Dodge Jeep LLC

Russell Sartin

Parts and Service Director

Rainbow Chrysler Dodge Jeep LLC

301 River Highland Blvd
Covington, LA 70433

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4.6
259 Reviews
4.6

259 Reviews

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259 Reviews of Russell Sartin

February 11, 2026

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Employee Rating

My appointment was great. They confirmed my coat beforehand and called with updates. Service was great! More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2026

Rainbow Chrysler Dodge Jeep LLC responded

We're glad to hear you had a positive experience with our team at Rainbow Chrysler Dodge Jeep Ram Fiat! Thank you for choosing us and for sharing your feedback. Safe travels ahead!

February 06, 2026

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Employee Rating

Easy to deal with service dept, Did have to leave my car for a few days. A little too long. More

by ddecort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave

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Feb 07, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Hi Decort! Thank you for sharing your experience with us. We’re glad to hear our service department was easy to work with at Rainbow Chrysler Dodge Jeep Ram Fiat. Your feedback helps us improve, and we hope to serve you even more efficiently next time.

January 31, 2026

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Employee Rating

Service department was very helpfull, and curteous. Reoairs were done in very good time. Waiting area is neat and clean. More

by jvpsig
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Thank you for sharing your feedback about our service department! We appreciate your business, and we hope to see you again at Rainbow Chrysler Dodge Jeep Ram Fiat. Take care!

January 26, 2026

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Employee Rating

Service advisor was friendly n efficient. Waiting area was clean n relaxing. Wait time was appropriate n quick. Service advisor asked appropriate questions before n after service.. More

by ajjjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Hi AJ! We're glad to hear you had such a positive experience with our team! Thank you for choosing Rainbow Chrysler Dodge Jeep Ram Fiat and for sharing your feedback. Safe travels!

Jan 27, 2026

ajjjr responded

My Service Advisor, Dave, was exceptional and ensured I was satisfied with service and time spent.. He also informed me of needed, scheduked maintenece in the future due to my milage..

January 22, 2026

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Employee Rating

Excellent service department. Provides consistently expedient, thorough and top-notch service every time I bring my vehicle in. Whether for scheduled maintenance or to diagnose an More

by dorothy.c
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Thank you for your kind words, Dorothy! We’re happy to hear that the Rainbow Chrysler Dodge Jeep Ram Fiat service team always provides you with efficient and thorough assistance. We look forward to seeing you next time! Safe travels!

January 21, 2026

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Employee Rating

Really easy to schedule my anppointment and service was fast. Oil change was right around 30 minutes. More

by ffmadams31
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

Rainbow Chrysler Dodge Jeep LLC responded

We are glad to hear everything went smoothly! Thank you for choosing Rainbow Chrysler Dodge Jeep Ram Fiat. We are looking forward to your next visit!

January 14, 2026

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Employee Rating

Every time I schedule maintenance on my jeep i’m greeted with a smile and am provided with exceptional service. More

by jaimemince
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Jaime, we're grateful for your feedback! We look forward to assisting you again at Rainbow Chrysler Dodge Jeep Ram FIAT. Safe travels in your Jeep!

January 14, 2026

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Excellent service. They sent a tow truck!! Amazing crew at Rainbow!! we will never go anywhere else!!! More

by fzboyer
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Thank you for the kind review! We're so glad our Rainbow Chrysler Dodge Jeep Ram Fiat team could assist you. Please don't hesitate to reach out the next time we can be of service!

January 12, 2026

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Employee Rating

Fob ordered 12/25 still don’t have it three weeks later. Called twice nothing More

by maturinfamily
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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January 07, 2026

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Employee Rating

Service and parts departments are always ready to get my vehicle in and out! Dave, Wayne and Joey are always helpful and friendly. Definitely recommend this dealership!!! More

by Bmahne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Eikel, Connor Eikel

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Jan 12, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Thank you for recommending Dave, Wayne, Joey, and the team at Rainbow Chrysler Dodge Jeep Ram Fiat. We appreciate your business and look forward to helping again in the future! Have a wonderful day!

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