Rusty Tapang

if I can give a lower review i would sales guy Julio showed me a car said it was available went on a Sunday afternoon said his mechanic would look at it Monday and when it was ready to test drive he wou showed me a car said it was available went on a Sunday afternoon said his mechanic would look at it Monday and when it was ready to test drive he would call me well 3 days later he calls and says someone bought it Tuesday as is (weird) well how come i didnt get the chance to buy as is. Shady not good business practices never again i would set foot there. More

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Zero stars for me. At this point I'm soon tired if dealing with this dealership. I don't recommend this place to any. We had nothing but problems with our "Lemon" car At this point I'm soon tired if dealing with this dealership. I don't recommend this place to any. We had nothing but problems with our "Lemon" car. I've called them after writing a review, and left messages for them to call me back. And still nothing. All I want is for them to fix the problem that should of been done before buying my car. I've told them about this issue with the Vehicle the fist month. now I have to pay out of pocket a large sume of money and still making payments.I would not recommend this dealership to no one. More

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Nothing but headaches with this dealership. They love to play stupid games when it comes to hidden fees, warranties and add ons. The sales guy will say something and the finance manager will sa They love to play stupid games when it comes to hidden fees, warranties and add ons. The sales guy will say something and the finance manager will say another. Then the GM will contradict both of them. It could be a lack of communication amongst the team but it's probably to stir up confusion so you just settle on a price. Lastly, they won't sell any cars without their Yates Advantage Warranty but they also make you sign a paper saying that they are not forcing you to buy the warranty. The warranty is provided by RoadVantage and according to them, you can cancel at any time but Yates won't allow it. I had to threaten litigation to get them to cancel the warranty. They know they are in the wrong when they say these lies. They just think people are too scared to get lawyers involved. Beware of these bafoons. More

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My wife and I just bought a used truck from Yates. The sales team couldn't have been more helpful. We are thrilled. Thank you! sales team couldn't have been more helpful. We are thrilled. Thank you! More

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