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Ryan Hayes
Ryan Hayes at Murgado Ford of Chicago

Ryan Hayes

Parts & Accessories Specialist

Murgado Ford of Chicago

2501 N Elston Ave
Chicago, IL 60647

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Ryan Hayes

November 04, 2025

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Employee Rating

Brought our Mustang Mach-E for a tire rotation and checkup. The shop was super clean and the team was very friendly. They even helped carry my groceries out to the car. It was super easy and no issues More

by Jeff W
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Recommend Dealer
Yes

Other Employees Tagged: Gabe Diaz, Enrique Rodriguez, Marta Garcia

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August 25, 2025

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I was there to get a key calibrated to my car. I was told it would take 30 min- 1 hour and I was there for 2 hours and 15 min which felt ridiculous. More

by mariascarps
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Recommend Dealer
Yes
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Aug 26, 2025

Murgado Ford of Chicago responded

Thank you for your feedback. We’re sorry for the inconvenience caused by the longer-than-expected wait time for your key calibration. We aim to provide accurate estimates and will review our process to improve efficiency. We appreciate your patience and hope to serve you better in the future.

August 20, 2025

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Me gusta mucho el servicio y la disponibilidad inmediata. Los trabajadores son respetuosos y el servicio fue rápido y eficiente More

by Daniel
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ali Bilal, Gabe Diaz, Enrique Rodriguez, Marta Garcia, Edgar Diaz , Ricardo Mendoza

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Aug 26, 2025

Murgado Ford of Chicago responded

Daniel - ¡Gracias por tu reseña! Nos alegra saber que disfrutaste del servicio rápido y eficiente, así como de la disponibilidad inmediata y la actitud respetuosa de nuestro equipo. ¡Esperamos atenderte nuevamente!

July 02, 2025

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Great service. Excellent customer service. A huge improvement from my visit four years ago. I will always return as a repeat customer. More

by charleshunt1980
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Recommend Dealer
Yes
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Jul 11, 2025

Murgado Ford of Chicago responded

Thanks for the kind words! We're so happy to hear you had a five-star experience. We’re excited to continue providing great service to you!

June 23, 2025

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The service was great here and fast! Everyone was very helpful as well. This is the only place ill bring my car to going forward. More

by Baciabazile
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Holder

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Jun 23, 2025

Murgado Ford of Chicago responded

Thank you for your review! We're thrilled to hear you found our service great, fast, and helpful. We’re honored to be your go-to place for car care and look forward to serving you again!

April 07, 2025

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Charles, Julio and Ryan went beyond my expectations. I would highly recommend murgado ford to my family and friends. More

by Adam
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Charles Chitava, Julio Garcia

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Apr 10, 2025

Murgado Ford of Chicago responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

February 25, 2025

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Very professional highly knowledgeable staff, quick and thorough response, reasonable charges. One thing though please improve telephone contact. lmpossible to reach anyone in the company unless customer More

by Connietriggiano
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Recommend Dealer
Yes

Other Employees Tagged: Enrique Rodriguez, Joshua Smith , April Lawshea, Ricardo Mendoza, Kaleb Ortiz, Ryan White - excellent rating!!!

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Feb 26, 2025

Murgado Ford of Chicago responded

This is great feedback -- thanks for taking the time to post your review. We’re glad you had a positive experience with our staff and that we met your expectations. We also appreciate your suggestion about improving telephone contact. We understand how important it is for first-time customers to easily reach the right person, and we’ll work on improving that process. Thank you for bringing it to our attention!

February 14, 2025

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Good communication. Comfortable environs. Friendly and attentive staff beyond the one directly assisting me. Kudos. More

by Michaelavernon
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith , Mikelle Lyons

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Feb 18, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad to hear you had a positive experience with our communication, staff, and overall environment. We appreciate your feedback and look forward to assisting you again!

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