Ryan Hildreth

Everyone I delt with was kind courteous and willing to help me and my wife...I am extremely pleased with Ken Garff and the dealership...I highly recommend them. help me and my wife...I am extremely pleased with Ken Garff and the dealership...I highly recommend them. More

by ldrogge Verified Customer Verified Customer

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Terrible customer service and no transparency. We purchased a vehicle and were told that it still needed the pre-purchase inspection. We were unaware until far into the deal that that it had not b We purchased a vehicle and were told that it still needed the pre-purchase inspection. We were unaware until far into the deal that that it had not been done yet. We were told it would be ready in 2 days. After calling and continuously going to voicemail with no call backs, we finally talked to the car salesman that helped us. It took the service center a week to get us the vehicle with no explanation as to what needed fixed in the first place. We were told numerous reasons as to why it wasn't fixed on time. Cut to, two months later, and the vehicle is experiencing problems. We bring it in and are told that the repairs will be $5,500. It took three days to get through to anyone, only received on call back after numerous voicemails. We were told that the warranty doesn't cover the air conditioning going out, but are experiencing other issues with the vehicle that are not being addressed (engine light coming on when traveling far distances and the engine turning off by itself). They stated that everything else was fine. Now we are extremely worried that the vehicle will continue to have problems due to the lack of transparency about what was wrong in the first place. We were told there is nothing they can do to help. More

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The purchase was quick and easy, no hassle. They had the truck I was looking for in stock. I will buy from Spradley Barr Ford in the future. truck I was looking for in stock. I will buy from Spradley Barr Ford in the future. More

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By far the best dealership to buy at, perfect customer service and honesty, great deals too this is the best place to buy at. Definitely recommend and will buy again service and honesty, great deals too this is the best place to buy at. Definitely recommend and will buy again More

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2019 Ford Expedition Platinum Easy peezy, no hassle. I made a 9am Sat appointment with Adam Burger, he was ready and professional. I had done my homework and knew they had my vehic Easy peezy, no hassle. I made a 9am Sat appointment with Adam Burger, he was ready and professional. I had done my homework and knew they had my vehicle so I was prepared to save four grand compared to my close by Littleton AutoNat**n dealer. What was a surprise, DVD players in the head rests on the driver and passenger side, total added two grand bonus. In Finance, Ryan Hildreth didn’t beat me up on “final price” like I was afraid of. I’ll be back in to trade up down the line, thanks a lot guys! More

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very good experience. No haggle and everything was prepared Great experience! I made the deal over the phone, including my trade. When I arrived, all paperwork was ready with no surprises. Hassle free and both Great experience! I made the deal over the phone, including my trade. When I arrived, all paperwork was ready with no surprises. Hassle free and both Kelly and Ryan were great to work with. I would highly recommend Spradley Barr Ford of Greeley. More

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Listened to what we said The salesperson listened to the list of our requirements, went and got the vehicle to test drive, it met our requirements and we completed the deal. The salesperson listened to the list of our requirements, went and got the vehicle to test drive, it met our requirements and we completed the deal. More

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Excellent Sales staff Just purchased an Explorer from Spradley Barr Greeley.Alex and Montana were great to work with. I would recommend my friends to visit this dealer. Just purchased an Explorer from Spradley Barr Greeley.Alex and Montana were great to work with. I would recommend my friends to visit this dealer. More

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Great Sales staff Trying to decide if I should purchase or lease. They were great at showing me all my options. I’m still trying to decide but Spradley Barr is the only Trying to decide if I should purchase or lease. They were great at showing me all my options. I’m still trying to decide but Spradley Barr is the only place I will do business at!!! More

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Terrible Service We went in for a cut and dry lease buy out and spent nearly three hours there. We made an appointment and that was not even on record. We were talked We went in for a cut and dry lease buy out and spent nearly three hours there. We made an appointment and that was not even on record. We were talked down to when we asked questions and given short answers. We were shown one rate, then when it came to finance the rate was literally double and the paper they had shown us with the lower rate mysteriously vanished. The finance guy was insanley rude, probably because it was the end of the day but it's not my fault they jacked around for 2 hours prior to seeing him. Overall I've never felt so crapped on and I will never step foot in there again, for service or otherwise. More

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