Ryan Knepprath
Ryan Knepprath at Russ Darrow Toyota of West Bend

Ryan Knepprath

PARTS

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

Contact Me
4.9
40 Reviews
4.9

40 Reviews

Write a Review

40 Reviews of Ryan Knepprath

July 18, 2025

Dealership Rating
Employee Rating

All good Timely service and courteous staff. All service work and vehicle inspection was fully explained. More

by dunti2
Recommend Dealer
Yes

Other Employees Tagged: Ryan Knepprath

Jul 19, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

July 10, 2025

Dealership Rating
Employee Rating

They replaced my windowshield and recollaberated the necessary functions. Although I hadn't scheduled my oil change or tire rotation they were able to take care of so I wouldn't have to come back. All More

by Ja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

July 02, 2025

Dealership Rating
Employee Rating

My first visit to this dealership, and I was impressed with the service I received. I felt very confident in working with Keith McGinnis. The video was a nice addition to the inspection. I will return to More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mcginnis

Jul 02, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

July 02, 2025

Dealership Rating
Employee Rating

They did a great job of diagnosing what was wrong. I just can’t justify $713 for a wire to be fixed in my car. But I know it has to be fixed. I just hope nothing else goes wrong. More

by Sandy_grace451
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Russ Darrow Toyota of West Bend responded

Sandy, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mitchell Darrow mitchell.darrow@russdarrow.com

June 30, 2025

Dealership Rating
Employee Rating

They are very friendly and accommodating. We were done with our shopping about 40 minutes before appointment time. We were willing to wait but they said no come on in…with that said we were d More

by LROETHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

June 29, 2025

Dealership Rating
Employee Rating

Ryan is nice. He’s very helpful. It’s just too bad. He never recognizes me for the few times that I’ve dealt with him. More

by 4mserdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Russ Darrow Toyota of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mitchell Darrow mitchell.darrow@russdarrow.com

June 29, 2025

Dealership Rating
Employee Rating

I actually had Seth mostly and he was WONDERFUL I was stressed and he was respectful and helpful. I will return for any upcoming work in the future More

by judy.bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Janessa Rios

Jun 29, 2025

Russ Darrow Toyota of West Bend responded

It has been a pleasure serving you, Judy. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

June 20, 2025

Dealership Rating
Employee Rating

I was very impressed with the service I received. And my car was ready ontime More

by lds0252
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

Jun 20, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

June 17, 2025

Dealership Rating
Employee Rating

Jeremiah was great! I don't know who Ryan was so hard to rate him personally. If he is the service tech tires were good but they loosened/broke my rocker panel More

by leah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, JEREMIAH PFLUGER

Jun 17, 2025

Russ Darrow Toyota of West Bend responded

Leah, thank you for your business and this review. We're happy to hear Jeremiah and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

June 15, 2025

Dealership Rating
Employee Rating

Jeremiah was helpful in describing and assessing the service needs of our vehicle. Also, he was friendly and professional. More

by dpsfilmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

Jun 15, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

1
...

Dealership Inventory (80 Vehicles)

used 2021 Chevrolet Equinox car, priced at $15,550
2021 Chevrolet Equinox
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
used 2019 BMW X3 car, priced at $32,895
2019 BMW X3
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2023 Ram 1500 car, priced at $39,995
2023 Ram 1500
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
used 2023 Jeep Compass car, priced at $19,818
2023 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Toyota 4Runner car, priced at $59,989
2025 Toyota 4Runner
new
Green exterior
Automatic
Four-wheel Drive
used 2021 Toyota RAV4 Hybrid car, priced at $23,997
2021 Toyota RAV4 Hybrid
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive