Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ryan Knepprath
Ryan Knepprath at Russ Darrow Toyota of West Bend

Ryan Knepprath

PARTS

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

Contact Me
4.9
24 Reviews
4.9

24 Reviews

Write a Review

24 Reviews of Ryan Knepprath

May 16, 2025

Dealership Rating
Employee Rating

How come a 20 second recall takes one hour? It's a recall for a new hitch cover that comes off in 3 seconds. It takes one hour to put the new one on More

by Timmy4runner
Recommend Dealer
No

Other Employees Tagged: Ryan Knepprath

Report | Print
May 20, 2025

Russ Darrow Toyota of West Bend responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mitchell Darrow mitchell.darrow@russdarrow.com

May 03, 2025

Dealership Rating
Employee Rating

Very efficient service. I was out of there within 1 hr.. as told. The staff in front by the waiting area were very friendly and polite. Very good experience. More

by pmeyer.kmhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

Report | Print
May 03, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

April 28, 2025

Dealership Rating
Employee Rating

Service and sales technician were good to work with - challenge was with a key fab More

by lparve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, Keith Mcginnis, Abigail Lundberg

Report | Print
Apr 29, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

April 25, 2025

Dealership Rating
Employee Rating

I don't have fifteen words to say. To make along story short Service was great 👍 More

by DASKMS67
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg

Report | Print
Apr 26, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

April 23, 2025

Dealership Rating
Employee Rating

Always quality work, good customer service, and trustworthy work! A delight to visit, clean environment, and easy in and out. More

by Dmthompson1
Recommend Dealer
Yes

Other Employees Tagged: Ryan Knepprath

Report | Print
Apr 23, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

April 17, 2025

Dealership Rating
Employee Rating

Excellent customer service. Friendly and informative. Would recommend to a friend and will be back More

by Jaime
Recommend Dealer
Yes

Other Employees Tagged: Ryan Knepprath

Report | Print
Apr 17, 2025

Russ Darrow Toyota of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

April 17, 2025

Dealership Rating
Employee Rating

Quick, clean, and easy. I was able to get in and out in a short amount of time. More

by Heather112791
Recommend Dealer
Yes

Other Employees Tagged: Ryan Knepprath

Report | Print
Apr 17, 2025

Russ Darrow Toyota of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

April 13, 2025

Dealership Rating
Employee Rating

Exemplary service, I do hope I used that word correctly, always a good time at Russ's place. More

by GBLOOMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

Report | Print
Apr 13, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

April 09, 2025

Dealership Rating
Employee Rating

Good and do not send any more surveys Why seven more words? I said enough More

by 65SUPERHORNET
Recommend Dealer
Yes

Other Employees Tagged: Ryan Knepprath

Report | Print
Apr 09, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

April 06, 2025

Dealership Rating
Employee Rating

We have purchased three vehicles through Russ and have been more then satisfied with each one. Their service dept is top notch and everyone is always friendly and helpful. More

by JJASREIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg, Nicholas Pastorelli

Report | Print
Apr 06, 2025

Russ Darrow Toyota of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

1
2
3

Dealership Inventory (85 Vehicles)

used 2020 Honda HR-V car, priced at $20,390
2020 Honda HR-V
used
Orangeburst Metallic exterior
Automatic
All-wheel Drive
$20,390
View Details
used 2023 Jeep Compass car, priced at $22,850
2023 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$22,850
View Details
used 2020 Toyota Highlander car, priced at $29,995
2020 Toyota Highlander
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
$29,995
View Details
new 2025 Toyota Tundra car, priced at $58,979
2025 Toyota Tundra
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
$58,979
View Details
used 2017 Toyota RAV4 car, priced at $20,165
2017 Toyota RAV4
used
Blue exterior
Automatic
All-wheel Drive
$20,165
View Details
used 2023 Toyota 4Runner car, priced at $42,825
2023 Toyota 4Runner
used
Classic Silver Metallic exterior
Automatic
Four-wheel Drive
$42,825
View Details
View All Inventory