Ryan Thoele
Ryan Thoele at BMW of West St. Louis

Ryan Thoele

Service Advisor

BMW of West St. Louis

14417 Manchester Road
Manchester, MO 63011

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1 Review of Ryan Thoele

June 01, 2026

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Worst experience. PLEASE DO NOT SHOP HERE. The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a sin More

by Ianschwander624
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Recommend Dealer
No
Jun 03, 2026

BMW of West St. Louis responded

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the repair process, the time your vehicle was in our care, and the concerns you discovered after picking it up. We take these matters seriously and strive to provide quality service and clear communication to every customer. We would appreciate the opportunity to review your concerns in detail and work toward a resolution. Please contact our management team directly at 636-227-5454 ext 615 or jdaniels@bmwofweststlouis.com so we can discuss what occurred and determine how we can assist.

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