SUSIE ARROW

I had an incredible experience at the new Mercedes-Benz dealership. The building is absolutely beautiful, with a modern, upscale feel that makes you feel right at home from the moment you walk in. The enti dealership. The building is absolutely beautiful, with a modern, upscale feel that makes you feel right at home from the moment you walk in. The entire staff was professional and welcoming, creating a relaxed and comfortable atmosphere. A huge thank you to Susie Arrow, who made the sales process fast, smooth, and enjoyable. She went above and beyond to find me a car that exceeded my expectations, and I absolutely love her energy and professionalism. Every detail was handled perfectly, and my car was ready and waiting when I arrived. Overall, this was one of the best car buying experiences I’ve ever had. If you’re looking for a Mercedes, I highly recommend visiting this dealership and asking for Susie, you’ll be in great hands! More

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New location is awesome. Large showroom and spacious customer lounge and waiting area. Knowledgeable technicians video everything that is being done to your vehicle so you ca Large showroom and spacious customer lounge and waiting area. Knowledgeable technicians video everything that is being done to your vehicle so you can see the repair/inspection process. Excellent customer service whether in for service or to purchase. More

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Susie Arrow was fantastic to work with at Mercedes-Benz of Ann Arbor. She was friendly, professional, and made the whole process simple and stress-free. Even when I came back the next day with questions, s of Ann Arbor. She was friendly, professional, and made the whole process simple and stress-free. Even when I came back the next day with questions, she was patient and helpful. Highly recommend asking for Susie if you’re shopping here! More

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Susie Arrow was awesome! She was very friendly, professional, and helpful. The dealership was clean She was very friendly, professional, and helpful. The dealership was clean More

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This MB Dealership is the BEST by far. It's the PEOPLE that make the difference there. Brenda M, Susie, and the rest. U ROCK! that make the difference there. Brenda M, Susie, and the rest. U ROCK! More

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A five star rating is what I gave Susie, I came to her from another Mercedes dealership and had a bad experience, not only did she offer quality service, she handled my husband and I with such compassion from another Mercedes dealership and had a bad experience, not only did she offer quality service, she handled my husband and I with such compassion and care. I was just looking but she was so professional I went ahead and purchased my vehicle ahead of time. A1 service.🙂 #verygrateful More

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