Just wanna give a round of applause to the service
manager Belal Barakat and General Manager Sal Pappalardo for taking the time and dealing with the issue and concerns regarding my vehicle. And they a
manager Belal Barakat and General Manager Sal Pappalardo for taking the time and dealing with the issue and concerns regarding my vehicle. And they also kept in contact with me every step of the way to make sure I was satisfied and make sure that I was 100% happy with the outcome five stars. Great service love the dealership amazing people amazing staff you guys keep being amazing.
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by Jonathan
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for updating your review to 5 stars! We’re so glad our Service Manager, Belal Barakat, and were able to resolve your vehicle concerns quickly and keep you informed every step of the way. At Gordie Boucher Ford of Kenosha, our goal is always 100% customer satisfaction, and we’re thrilled to know you’re happy with both the service experience and the final results. We truly appreciate your kind words about our dealership team, auto service department, and customer care. Feedback like yours inspires us to keep delivering top-quality Ford service, repairs, and customer support. Thank you for choosing Gordie Boucher Ford in Kenosha, WI we look forward to serving all your future automotive needs!
Sal Pappalardo
General Manager
Gordie Boucher Ford of Kenosha always has the best
service. Super quick, polite, and knowledgeable. The facilities are beautiful and Barb the Baker is the cherry on top!
service. Super quick, polite, and knowledgeable. The facilities are beautiful and Barb the Baker is the cherry on top!
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by Pfaffmor
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for the fantastic 5-star review! We're thrilled to hear that you consistently receive quick, polite, and knowledgeable service at Gordie Boucher Ford of Kenosha. We take great pride in our beautiful facility and we couldn’t agree more, Barb the Baker truly is the cherry on top! We appreciate your continued support and look forward to seeing you again soon!
Sal Pappalardo
General Manager
Always top notch service at Gordie!
Great appreciate all the people as well as the new facility.
Great appreciate all the people as well as the new facility.
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by Scott L
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for the 5-star review, Scott! We're thrilled to hear you consistently receive top notch service at Gordie Boucher Ford of Kenosha. We truly appreciate your kind words about our team and our new facility it means a lot to us! Looking forward to serving you again soon!
Sal Pappalardo
General Manager
Wonderful service from everyone that works there!
The staff is just amazing and very good and wonderful service.
The staff is just amazing and very good and wonderful service.
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by THOMAS.PASCH
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you so much for the kind words, Thomas! We're thrilled to hear you received wonderful service from our entire team. At Gordie Boucher Ford of Kenosha, we pride ourselves on delivering exceptional care and a welcoming experience from start to finish. We truly appreciate your support and look forward to seeing you again!
Sal Pappalardo
General Manager
If you stop by this dealership, definitely ask for
Terryn. He’s young, energetic, and stays on top of everything from when you walk in all the way through financing and beyond. I had a few hiccups at
Terryn. He’s young, energetic, and stays on top of everything from when you walk in all the way through financing and beyond. I had a few hiccups at first, but Terryn and Sal made it right. I don’t trust many people, but Terryn’s one of the good ones—straightforward, honest, and no xx. He’s a great guy who deserves to do well.
For financing, ask for Justin. He’s no-nonsense, doesn’t want to waste your time, and is actually pretty fun to chat with!
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by susiestahler
Jul 21, 2025 -
Gordie Boucher Ford of Kenosha responded
Gordie Boucher Ford of Kenosha responded on 7/21/2025 4:00 PM
Thank you for the incredible and thoughtful review! We're so glad to hear that Terryn, and the rest of our team were able to turn your experience around and make your visit to Gordie Boucher Ford of Kenosha truly positive. It means a lot to know that our team not only listened and followed through, but also made sure you left completely satisfied. We couldn’t agree more, Terryn is a rising star, and we're proud to have him represent our dealership with professionalism, honesty, and genuine care. A big thank-you as well for recognizing Justin in finance and our amazing support staff—your kind words mean the world to everyone here. We’re grateful for your trust and look forward to helping you again in the future!
Sal Pappalardo
General Manager
Best place ever to buy a car.
Sales, Service, Reception, Management all professional, knowledgeable and caring.
Sales, Service, Reception, Management all professional, knowledgeable and caring.
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by Kathy7605
Jul 16, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for the amazing review! We're honored to be called the best place ever to buy a car. From sales and service to reception and management, our entire team at Gordie Boucher Ford of Kenosha is committed to providing a professional, knowledgeable, and caring experience every step of the way. We truly appreciate your kind words and look forward to serving you again in the future!
Sal Pappalardo
General Manager
I just brought my friend in to purchase a new vehicle
because I love this dealership so much. They really do take the hassle out of car buying and vehicle repairs. 10/10 won’t go anywhere else.
because I love this dealership so much. They really do take the hassle out of car buying and vehicle repairs. 10/10 won’t go anywhere else.
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by David.oliverjr
Verified Customer
Verified Customer
Service Price Transparency
Jun 28, 2025 -
Gordie Boucher Ford of Kenosha responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Belal Barakat
Service Manager
262-697-0700
Everyone at Boucher is so friendly and helpful.
The new building is beautiful, and the service center is awesome
The new building is beautiful, and the service center is awesome
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by David.oliverjr
Verified Customer
Verified Customer
Service Price Transparency
Jun 28, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for the 5-star review! We're so glad to hear that you found our team friendly and helpful, and that you're enjoying our beautiful new building and state-of-the-art service center. At Gordie Boucher Ford of Kenosha, we’re committed to providing an exceptional experience in every part of the dealership. We truly appreciate your kind words and look forward to serving you again!
Sal Pappalardo
General Manager
Very thorough, I brought in my car for a free oil change,
and received a free in depth diagnostic test, got my tires rotated, and was offered a free car wash.
and received a free in depth diagnostic test, got my tires rotated, and was offered a free car wash.
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by Liam C.
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for the great review! We're glad to hear you had such a thorough and positive service experience at Gordie Boucher Ford of Kenosha. From the free oil change and detailed diagnostic test to the tire rotation and complimentary car wash offer—we’re happy to go the extra mile for our customers. We appreciate your trust and look forward to keeping your vehicle in top shape on every visit!
Sal Pappalardo
General Manager
Bradford was very friendly and kept me informed on the
progress of my car while at the dealership.
progress of my car while at the dealership.
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by eric.zebrowski3
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for the great feedback! We’re so glad to hear that Bradford provided friendly, attentive service and kept you updated throughout your visit. At Gordie Boucher Ford of Kenosha, we believe clear communication and exceptional care make all the difference. We appreciate you choosing our dealership and look forward to assisting you again—whether it’s for routine maintenance, repairs, or your next vehicle!
Sal Pappalardo
General Manager