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Sally Estrada
Sally Estrada at Sierra Honda

Sally Estrada

Service BDC Representative

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
65 Reviews
4.9

65 Reviews

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65 Reviews of Sally Estrada

February 06, 2026

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Employee Rating

Everyone is very friendly, and the service was great. Billy helped me get in and out in a very timely fashion. Nice place to go for service. More

by MICHELLE.LYNSKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez, Mayra Neria, Tom Redd, Emily Dickerson, Armando Valdez , Billy

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Feb 09, 2026

Sierra Honda responded

Michelle, Thank you for the thoughtful feedback. We’re delighted to hear Billy provided efficient service and that our team made your visit a positive one. Your satisfaction means a great deal to us.

February 01, 2026

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Employee Rating

The people here are very knowledgeable, great people skills, value in the crafts man ship More

by dalton0642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez, Edgar Medrano-Hurtado

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Feb 02, 2026

Sierra Honda responded

Dalton, Thank you for the great feedback! We’re pleased to hear our team’s knowledge, people skills, and craftsmanship stood out during your visit. We truly appreciate your kind words and your trust in our work.

January 27, 2026

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Employee Rating

I brought my car into Sierra Honda for a warranty repair, and the process was seamless. The service team handled all the paperwork and kept me updated from start to finish. It’s great to see a dealership tha More

by aesparza2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez, Edgar Medrano-Hurtado, Tom Redd, Karen Goodwin, Armando Valdez, Luis Bocanegra, Mike Lott

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Jan 27, 2026

Sierra Honda responded

Thank you so much for taking the time to share this! We're truly grateful that Kevin and our service team provided such a seamless warranty repair experience. Standing behind our vehicles and treating every customer with professionalism is what we believe in, and knowing you felt well-informed throughout the process means a lot to us. We appreciate your recommendation and look forward to serving you again!

January 19, 2026

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Employee Rating

Great service. Everyone was very nice, polite and helpful. We leased a beautiful 2026 Honda Civic. More

by MISSMONICAB3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cisneros, Kevin Eng, Adam Lopez, Stephanie Sanchez, Edgar Medrano-Hurtado, Tom Redd, Robert Tirado, John Del Rio, Mike Lott

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Jan 20, 2026

Sierra Honda responded

We’re so happy our team provided friendly, helpful service and that you’re enjoying your new 2026 Honda Civic. We truly appreciate your business.

December 08, 2025

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Employee Rating

Friendly. Prompt good quality service. Good recommendations for future additional services. It’s good that they Lyft me home and back. More

by jduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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Dec 09, 2025

Sierra Honda responded

JDuran, We're really glad our team took great care of you with prompt service and helpful recommendations. And we're happy the Lyft rides home and back worked out well for you, we know it's convenient not having to wait around. Thanks for choosing us, and we look forward to seeing you next time!

November 19, 2025

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Employee Rating

Satisfied Customer-Kevin’s professionalism keeps me coming back Sierra is fortunate to have him More

by RSAGNOPLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez , Kevin’s coworker sitting on same cubicle

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Nov 22, 2025

Sierra Honda responded

We’re grateful for your continued confidence in Kevin. His professionalism and dedication truly make a lasting impression, and we’re glad Sierra has him on the team.

November 13, 2025

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Employee Rating

I was impressed with the service and with being informed with what was going to be done thank you More

by fillup21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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Nov 14, 2025

Sierra Honda responded

Thank you for your feedback. We're pleased to hear that you were satisfied with the service and communication throughout your visit. Keeping our customers informed is important to us, and we appreciate you recognizing our efforts.

November 06, 2025

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Employee Rating

Sierra Honda is the only place I will ever purchase or lease an automobile. Everyone on staff goes above and beyond to make every customer feel valuable. More

by boogd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez , n/a

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Nov 07, 2025

Sierra Honda responded

We’re so grateful to be your first choice for purchasing or leasing a vehicle! Our team works hard to make every customer feel appreciated, and it’s wonderful to hear that effort shines through. Thanks for being part of the Sierra Honda family!

October 29, 2025

Dealership Rating
Employee Rating

The dealership has a good welcoming staff with very informative details about their overall service. More

by julianramirez401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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Oct 30, 2025

Sierra Honda responded

Julian, Thank you for the positive feedback! We're glad our staff welcomed you warmly and provided informative details about our services. We appreciate your business and look forward to serving you again!

October 24, 2025

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Employee Rating

Thank you Kevin Eng for your excellent customer service. You were friendly, professional and helpful. I'm grateful to have a reliable dealership. More

by athewayhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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Oct 24, 2025

Sierra Honda responded

We're delighted that Kevin Eng provided the excellent customer service with his friendly, professional, and helpful approach. Being seen as your reliable dealership is the highest compliment we could receive. Thank you for your trust and your business, and we look forward to continuing to serve you!

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