Salvador Torres
Salvador Torres at Norm Reeves Mazda

Salvador Torres

Service Advisor

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Salvador Torres

October 10, 2025

Dealership Rating
Employee Rating

Fabulous Service Advisor makes the difference It is what keeps me coming back as opposed to closer dealership More

by dgkintx
Recommend Dealer
Yes

Other Employees Tagged: Salvador Torres

Oct 13, 2025

Norm Reeves Mazda responded

A fabulous advisor makes the whole journey easier, and we're thrilled that Salvador consistently hits the mark! We’re glad his care keeps you returning. Your trust means the world to us.

October 07, 2025

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Employee Rating

It was so nice! ! Efficient and professional. The only improvement would be if you were closer to my house. More

by Deborahtierneytx
Recommend Dealer
Yes

Other Employees Tagged: Salvador Torres

Oct 08, 2025

Norm Reeves Mazda responded

Deborah, Salvador and the team were thrilled to swoop in and make your visit effortless! We’ll keep hoping for super-speed teleportation to be closer to you, but in the meantime, we’re glad you found the service top-notch. Thanks for sharing your five-star experience!

September 30, 2025

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As always, the service team here is amazing and deserves all the praise for above and beyond. More

by Javierperdomo14
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon

Oct 01, 2025

Norm Reeves Mazda responded

Javier, our team clearly put their superhero tools to work! From quick action to expert care, they’re always ready to swoop in and save the day. Going above and beyond is just another day in their superhero lives. We’re thrilled you noticed their efforts and hope to help you again someday!

September 29, 2025

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I’ve been getting my car serviced at this location for a few years now and I’m always pleased with the customer service and service on my car. Everyone is always pleasant! More

by Timarea
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Angela Engel, Bryan Guidry

Sep 30, 2025

Norm Reeves Mazda responded

From one service visit to the next, it’s always great to see a familiar friend. We love keeping your car and your spirits in top shape. Thanks for trusting us at Norm Reeves Mazda, and please swing by anytime.

September 15, 2025

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Employee Rating

Service was awesome! My rating of 1 was for Thaddeus and Trent. Salvador actually listened to us and offered us a discount because of our experience with Trent and Thadde More

by artnalex0
Recommend Dealer
No

Other Employees Tagged: Salvador Torres

Sep 16, 2025

Norm Reeves Mazda responded

Thank you for taking the time to share your detailed feedback. We’re glad to hear Salvador was able to provide attentive care, but it’s clear that parts of your experience left you disappointed. This is not how we want our customers to feel when visiting us, and we truly value the opportunity to improve. We’ll be sure your feedback is shared with our leadership team so we can continue to improve how we support our guests.

September 12, 2025

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Employee Rating

Great Trust! Great trust in their diagnostics and service. Supercalifragilisticexpialidocious Awesome, great, fabulous, wonderful, marvelous! More

by Satisfied!
Recommend Dealer
Yes

Other Employees Tagged: Salvador Torres

Sep 15, 2025

Norm Reeves Mazda responded

Why, thank you! What a Supercalifragilisticexpialidocious review! We’re delighted our diagnostics felt like a bit of everyday magic and gave you the trust you deserve. If you ever need us again, we’ll arrive with smiles, cheer, and the same marvelous care.

August 28, 2025

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Employee Rating

Great service department! Everyone is friendly and helpful! Salvador took great care of me and kept my up to date on the progress of the service. More

by john.zerger
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2025

Norm Reeves Mazda responded

Thank you for the kind words, John. We pride ourselves on five-star hospitality. Salvador will be thrilled to hear you felt cared for and kept in the loop from check-in to pick-up. We look forward to your next stay with us.

August 27, 2025

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Great service the staf is very professional and really knows what they are doing the sale people too More

by francisco.velazco
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Norm Reeves Mazda responded

Our service crew and sales squad try to work like a pair of workshop wizards. They may not have magic wands, but we think they have magical skills! Hearing you felt they really know what they’re doing means they did their jobs right. If you spot something else we can help with, flag us down, and we'll make something happen. Thank you, Francisco!

August 23, 2025

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Service was incredibly quick, they provided me with timely updates throughout the process and also cleaned my vehicle free of charge! More

by Jonathan Treminio
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Norm Reeves Mazda responded

Thanks so much, Jonathan. We love hearing that the process was timely and that the free detail put the cherry on top. If you need anything between visits, just give us a shout.

August 08, 2025

Dealership Rating
Employee Rating

I have been using this dealership for years and have always been pleased with their service on my two Mazda 3’s and my RX7. They give great customer service. More

by Debbie Ryan
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel , Tim - mechanic

Aug 11, 2025

Norm Reeves Mazda responded

We've enjoyed years of caring for your Mazda3s and RX7, Debbie. We’re so glad to keep earning your trust! Thank you.

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