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Salvador Torres
Salvador Torres at Norm Reeves Mazda

Salvador Torres

Service Advisor

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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4.6
22 Reviews
4.6

22 Reviews

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22 Reviews of Salvador Torres

May 21, 2025

Dealership Rating
Employee Rating

Is this from my vehicle purchase 4 years ago? Or is this for my service experience? More

by Blrogers333@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel

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May 22, 2025

Norm Reeves Mazda responded

Hey there, thank you for the 5-star rating! We're happy to hear any feedback you're willing to share.

May 19, 2025

Dealership Rating
Employee Rating

A great experience everyone is so nice and very knowledgeable at there job. Thank you More

by mauisummersurfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Lyndsay Dooley, Yvette Soto, Salina Torres

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May 20, 2025

Norm Reeves Mazda responded

Our team is passionate about what they do, and we're glad that came through! Thank you so much for this lovely review. It was truly a pleasure to serve you. Until next time, all the best to you!

May 15, 2025

Dealership Rating
Employee Rating

Angela, Terri, Josh and the Norm Reeves Service Team are awesome and always exceed expectations. Thank you. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Lyndsay Dooley, Yvette Soto, Salina Torres , Josh Lymer

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May 16, 2025

Norm Reeves Mazda responded

Our service crew has so many all-stars; they're in a league of their own! Your review has us beaming with pride, Shawn. You can trust our team to make every service visit just as great. We'll see you down the road!

May 10, 2025

Dealership Rating
Employee Rating

Fantastic Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic lol More

by margaritawithsalt
Recommend Dealer
Yes

Other Employees Tagged: Salvador Torres

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May 12, 2025

Norm Reeves Mazda responded

We're guessing you had a fantastic experience? All jokes aside, thank you so much for the 5-star rating. We're glad your recent experience with us hit the mark!

May 10, 2025

Dealership Rating
Employee Rating

Great service and so quick! Salvador was awesome and took care of everything I needed and more. More

by michaelarparra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

Norm Reeves Mazda responded

Hello, Michaela. Sounds like Salvador truly went the extra mile to help you! We'll pass along this kind review, and we hope you'll come see us again the next time you need assistance.

April 25, 2025

Dealership Rating
Employee Rating

Stephanie Foreman was fantastic in helping me get into my new lease of a beautiful blue 2025 CX30. She really went above and beyond and worked with me with my special circumstances. Rodney King ushered me More

by jayeffsb49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Foreman, Bryan Guidry , Rodney King

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Apr 25, 2025

Norm Reeves Mazda responded

Congratulations on your beautiful blue Mazda CX-30! We're so glad you found a striking vehicle that you love to drive. We'd love to hear about any upcoming travel plans when you visit us for your first service appointment.

April 22, 2025

Dealership Rating
Employee Rating

Amazing service, amazing people. I have never ever seen so friendly service. I've been returning for 15 years. More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Lyndsay Dooley, Yvette Soto, Salina Torres , Joshua, Terry

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Apr 22, 2025

Norm Reeves Mazda responded

Fifteen years of having you with us—that’s the highest compliment we could ask for! We’re so grateful for your loyalty and thrilled our team continues to deliver that friendly, welcoming service you’ve come to expect. Here’s to many more amazing visits ahead!

April 17, 2025

Dealership Rating
Employee Rating

Albeit coming informed about what price to buy the new car and what is my bottom dollar for my trade and then informing them that this is the deal and no negotiations, they wanted to do the typical waste More

by needyouradvice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Wilson, Shawnee Ocon

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Apr 21, 2025

Norm Reeves Mazda responded

Thank you for sharing your detailed feedback. It’s understandable to feel frustrated when the process doesn’t go as smoothly as expected, especially when clear expectations were communicated. While we're glad the situation was eventually resolved, we recognize how delays and communication gaps can impact your overall experience, and we truly appreciate your patience throughout the process.

April 02, 2025

Dealership Rating
Employee Rating

I have always been treated like family in ensuring my cars highest quality, safest performance. More

by luxetranssvcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry

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Apr 03, 2025

Norm Reeves Mazda responded

Everyone is family at Norm Reeves Mazda! Thank you for sharing your experiences, we love welcoming you back time and time again. Reach out if you ever need anything!

March 30, 2025

Dealership Rating
Employee Rating

My experience was very professional and welcoming. They have been very consistent for the last few years. More

by darcusw75217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Lyndsay Dooley, Yvette Soto, Salina Torres

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Mar 31, 2025

Norm Reeves Mazda responded

Hello! We appreciate your feedback! It’s wonderful to know that you consistently experience a professional and welcoming atmosphere with us. Reviews like yours inspire us to do our best and raise the bar every single day.

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