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Sam Alcazar
Sam Alcazar
CX Remote Experience Coordinator
Gordie Boucher Ford of Kenosha
7820 120th Ave
Kenosha, WI 53142
17 Reviews
17 Reviews
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17 Reviews of Sam Alcazar
May 23, 2025
There was no communication of pricing before I had my 30,000 mile service done which I thought was just going to be an oil change with a few things. They didn’t give me an estimate and after they were fi 30,000 mile service done which I thought was just going to be an oil change with a few things. They didn’t give me an estimate and after they were finished with the service I got a phone call to pay almost a thousand dollars. Another thing they can’t seem to communicate properly is the pick up and drop off service. Every single time so far they cannot get my location right or end up calling me not knowing where to go. They really took out the convenience part of the “free” service. I had to stay after work on at least 3 occasions waiting for my vehicle to get returned to me. More
by MERRITT_13
Other Employees Tagged: Cory Knutsen
May 20, 2025
I would recommend Boucher to anybody. They were great for my service appointment. I’ve bought three vehicles from them so far and will continue coming back. They were great for my service appointment. I’ve bought three vehicles from them so far and will continue coming back. More
by David.oliverjr
Verified CustomerOther Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Karen Cooper, Lauren Haak, Barb Derose, Katie Eckman
May 16, 2025
Stellar employees, stellar service. Extremely pleasant and friendly and knowlegable. What else could i say...you can not improve ON EXCELLENCE Extremely pleasant and friendly and knowlegable. What else could i say...you can not improve ON EXCELLENCE More
by gnrslies
Other Employees Tagged: Cory Knutsen, Eljiah Goodwin, Jessica Beesley, Lauren Haak, Barb Derose, Mel Burges, Yvette Childs, Kevin Euler
May 06, 2025
Noticed water dripping from overhead sunroof controls onto the phone charger pad, called the service department and they moved mountains to get my wife’s Expedition in and also provide a loaner!!! Had it onto the phone charger pad, called the service department and they moved mountains to get my wife’s Expedition in and also provide a loaner!!! Had it back the next day!! Superb service way beyond anything I have every experienced!! More
by Mark Koch
Other Employees Tagged: Jessica Beesley
April 02, 2025
Very curious and let me know what was going on with the service they were doing service they were doing More
by KNODELVALERIE
Other Employees Tagged: Tristen Cairo, Michael Yager
March 22, 2025
Great job. Keep up the good work had a great experience from the moment I pulled in the service area until I left. Thank you all Keep up the good work had a great experience from the moment I pulled in the service area until I left. Thank you all More
by 06rider_steeper
Other Employees Tagged: Michael Yager, Bradford Titone, Eljiah Goodwin, Karen Cooper, Jessica Beesley, Lauren Haak, Barb Derose, Katie Eckman, Mel Burges
March 05, 2025
The repair is now completed. I did have to make two visits to get the repair done I did have to make two visits to get the repair done More
by HLUPA123
Other Employees Tagged: Bradford Titone, Sal Pappalardo, Barb Derose, Katie Eckman , Triston Castro
January 10, 2025
Love the service team at Boucher, I would be dead in the water without them. water without them. More
by David.oliverjr
Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Vaughn Eviston-Jahnke, Denise Petersen, Lauren Haak, Katie Eckman , Josh Kapity
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