Sam Chou

This is the second Subaru that we have purchased/leased from Carter. We returned the second time because our experience with purchasing the first car was so good. Their sales people are knowledgeable and from Carter. We returned the second time because our experience with purchasing the first car was so good. Their sales people are knowledgeable and low key. They do what they can to get you the car that you want. More

by carols.shopping Verified Customer Verified Customer

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For approximately 30 years, our family car choice has been a Toyota. While the cars themselves each srved us very well, in this round of car buying, Toyota dealer experience was just not good, I think been a Toyota. While the cars themselves each srved us very well, in this round of car buying, Toyota dealer experience was just not good, I think they have over grown with too many customers to a point where their customer experience has taken a signifiant hit. On the other hand, Subaru dealer visits and interaction ( 4 Subie dealers in the area ) have generally been very positive and good. I was highly impressed with how much care and personal attention I received from start to finish in the purchaing process. No wonder Subaru has many long time fans of the brand!! I should have listened to them sooner!! More

by Noboru Verified Customer Verified Customer

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Everyone was so nice and the process was seamless. I would recommend them to anyone I would recommend them to anyone More

by libfraley Verified Customer Verified Customer

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I was impressed with the customer service at Carter Subaru and would be happy to go there again in the future. Sam (sales) was patient, kind, helpful and quick to respond to my many questions. I hadn't Subaru and would be happy to go there again in the future. Sam (sales) was patient, kind, helpful and quick to respond to my many questions. I hadn't really thought through how I would handle a warranty for a used car, so seeing the additional options was stressful, but Brandon (finance) was friendly, non-pushy, and helpful when I asked for examples/clarifications and asked about what most people choose to do. More

by emjames Verified Customer Verified Customer

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