Sam Lanier

I took my 2021 F-150 in for an oil. After I got home I noticed the truck was leaking oil. I called and spoke to the Service Dept and they sent someone to pick up the truck. They late After I got home I noticed the truck was leaking oil. I called and spoke to the Service Dept and they sent someone to pick up the truck. They later called and said the leak was not their problem. They said my oil pan was dented and I had run over something. (I did not run over anything ) They then informed me that they could fix the leak for $1000. I said no and they returned the truck. I then took it to another mechanic and a body man. Both confirmed the oil pan was fine, nothing had been run over and the leak was from the oil pan plug being CROSSTHREADED. I called to talk to the GM and he was unavailable and after five days still has not returned my call. Due to the lies and unaccountability for everything listed above I will not use this dealership again and certainly will not recommend them to anyone needing service or sales. More

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They strive for customer sales and wil get you in the payment range you want to make payment range you want to make More

by GLOVERVENTRESS826 Verified Customer Verified Customer

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I paid for something that wasn't fixed. The fix was cleaning the rubber seal and reinstalling it. I still have air passing through the door seal. I asked for it to be replaced as part of my The fix was cleaning the rubber seal and reinstalling it. I still have air passing through the door seal. I asked for it to be replaced as part of my extended warranty. More

by AMHARRIS2007 Verified Customer Verified Customer

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Metter ford sales has been very friendly and helpful. Always greet me and ask if I need anything. The service department seems to be having issues with follow up and the length of time to do an oil chang Always greet me and ask if I need anything. The service department seems to be having issues with follow up and the length of time to do an oil change More

by lonnie.persinger Verified Customer Verified Customer

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We looked at several other dealerships before coming to Metter Ford. But when I test drove the vehicle I purchased from there, I knew it was the one. Thanks to Sam he was amazing! And thanks to Rob also. L Metter Ford. But when I test drove the vehicle I purchased from there, I knew it was the one. Thanks to Sam he was amazing! And thanks to Rob also. Looking forward to enjoying our new vehicle. Thanks again Metter Ford!!! More

by DLBP0103 Verified Customer Verified Customer

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I was very pleased with all of the people I dealt with at Metter Ford. Sam Lanier was very helpful and has been very helpful since my purchase. I would recommend them to anyone looking to purchase an automob Metter Ford. Sam Lanier was very helpful and has been very helpful since my purchase. I would recommend them to anyone looking to purchase an automobile. R Wilcox More

by RCWFMFL Verified Customer Verified Customer

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The dealership was friendly and responsive towards my needs. The parts department gave me excellent feedback and communication on my orders as well! needs. The parts department gave me excellent feedback and communication on my orders as well! More

by locomoco65 Verified Customer Verified Customer

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Great service, friendly sales team! Upfront, honest and no surprises. Very clean dealership and some great sports cars to look at while you wait! Upfront, honest and no surprises. Very clean dealership and some great sports cars to look at while you wait! More

by jtwatts77 Verified Customer Verified Customer

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Well kept, down to earth dealership with top notch customer service. Highly recommend this dealership. customer service. Highly recommend this dealership. More

by RONALDCHASE04 Verified Customer Verified Customer

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Everyone was very helpful from start to finish to help me get the vehicle I wanted! Actually felt very comfortable with the process where as usually I hate it. Thank y'all 😊 get the vehicle I wanted! Actually felt very comfortable with the process where as usually I hate it. Thank y'all 😊 More

by tammietillman3 Verified Customer Verified Customer

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