Sam McLaughlin

Customer service met or exceeded all my needs. Personnel were knowledgeable and helpful. I’m going there next time. Personnel were knowledgeable and helpful. I’m going there next time. More

by paigetwo Verified Customer Verified Customer

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3pm appointment for oil chance and rotation. 1hour 45 minutes later excuses are being made for 30 minutes worth of work. Technician didn’t even check air pressure now two days later Low pressu 1hour 45 minutes later excuses are being made for 30 minutes worth of work. Technician didn’t even check air pressure now two days later Low pressure Light is on because technician didn’t do his job! This is why I do my own maintenance! Why bring my vehicle that charges $100+ per hour for maintenance That’s not worth 20 an hour! More

by 25GMC2500 Verified Customer Verified Customer

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This dealership has the platinum experience from sales, finance and service department they always take care of the customer. Exceptional car experience and one I will repeat when it is time to purchase an finance and service department they always take care of the customer. Exceptional car experience and one I will repeat when it is time to purchase another vehicle. Shout out to Eddie in Sales, Vanessa in Finance and Samantha in the Service Department . More

by John Lane Verified Customer Verified Customer

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The entire team has out done themselves again! !! If you’re looking for a new or used vehicle I would highly recommend !! If you’re looking for a new or used vehicle I would highly recommend More

by brad@mallorypiping.com Verified Customer Verified Customer

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Always The very Best deals, service and parts in the area. Friendy and knowledgeable folks. area. Friendy and knowledgeable folks. More

by CNLUPCHURCH Verified Customer Verified Customer

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Samantha the Assistant Manager in Service made a challenging issue a breeze and took exceptional care of me. Her constant engagement and updates were phenomenal. Definitely the dealership to trust a challenging issue a breeze and took exceptional care of me. Her constant engagement and updates were phenomenal. Definitely the dealership to trust all your vehicle needs with, especially Samantha. Eddie my salesman was also there to greet me and fast track things for me in Service and has gained a life long customer. More

by John Lane Verified Customer Verified Customer

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Great service. Great communication. Servuce team is the best. One of the reasons I’ve purchased 5 new trucks in last 2 years! Great communication. Servuce team is the best. One of the reasons I’ve purchased 5 new trucks in last 2 years! More

by huff1472 Verified Customer Verified Customer

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My first experience with this dealership was not so good. From buying the car to the service department. After some changes were made it is much better From buying the car to the service department. After some changes were made it is much better More

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We had an ongoing alarm issue with our car. After multiple visits and leaving our car there for over a week, it still wasn't fixed. We were told the issue "never happened" while sitting in the After multiple visits and leaving our car there for over a week, it still wasn't fixed. We were told the issue "never happened" while sitting in the lot for over a week, yet it couldn't sit at home for more than an hour without alarming. The service department told me they didn't want to just throw parts at it and waste our money, which I appreciated; but for how long things dragged on it also seemed like they weren't motivated to find the issue either. The "We Care" dept did send a mobile tech out to reset the codes which was very helpful, and I was told to call if/when it alarmed again. I did so and was told they would be calling me "early next week" to get a loaner vehicle to us so they could keep it longer. I waited almost a week beyond what I was told before finally calling. I was placed on hold for over 5 minutes before being transferred to voicemail with no warning. I never did receive a call back. We ended up taking the car to a different dealership not owned by David Scott Lee, and the issue was diagnosed in a matter of hours. We did not have to pay for parts ahead of time, and the repair was cheaper than it would have been here. We had our vehicle back in 2 days and have not had an issue since. David Scott Lee dealership has lost all of our future business. More

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Great dealership; white glove service, not pushy. They worked hard for our business, and great follow up afterwards. Will buy again from them! They worked hard for our business, and great follow up afterwards. Will buy again from them! More

by Cfunk36 Verified Customer Verified Customer

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