Samantha Hanlein
Samantha Hanlein at Salerno Duane Ford

Samantha Hanlein

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

Contact Me
4.9
44 Reviews
4.9

44 Reviews

Write a Review

44 Reviews of Samantha Hanlein

August 15, 2025

Dealership Rating
Employee Rating

Carrie did a spectacular job finding the best alternatives to address the needs. She invested quite a bit of time to review them with me. In these days of disinterested service personnel she is More

by DACKOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 30, 2025

Dealership Rating
Employee Rating

The staff were friendly and helpful. They performed an oil change, tire rotation and new wipers in less than an hour. More

by bhoran12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 02, 2025

Dealership Rating
Employee Rating

I have been using Salerno in Summit now for services the last 3 years and have never been disappointed. The Staff and service are excellent! More

by Ken Zwirko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2025

Dealership Rating
Employee Rating

From the moment I called to the minute I picked up the car the Samantha and the tech were extremely professional and took the time to explain everything to me. Was a very seamless process to get everythin More

by thecolons1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafael Ospina

May 10, 2025

Dealership Rating
Employee Rating

Summit's Salerno Duane Ford Service Department is friendly and efficient. After striking out with another Ford dealership on a longstanding issue, Salerno Duane in Summit fixed it! They're very accom More

by GARY@SAGENDORF.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2025

Dealership Rating
Employee Rating

Got my Bronco’s oil changed and tire rotation. Service was fast and everyone was so nice More

by KSCIALABBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 25, 2025

Dealership Rating
Employee Rating

easy and quick. This service dept goes above and beyond each visit. I didn't buy my truck at Salerno, only because I found it elsewhere. But I will continue to use t More

by Mikea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2025

Dealership Rating
Employee Rating

The best service team and experience in the business! !! Always a pleasure dealing with Heather and team. More

by lou.kruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2025

Dealership Rating
Employee Rating

Heather and Samantha were fantastic in their manner and their service and also were very knowledgeable! Great job! Thank you ! More

by SGBIRCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 30, 2024

Dealership Rating
Employee Rating

The service was efficient and quick and the service advisors were friendly and knowledgeable. Very easy and pleasant experience. More

by jgsummit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (137 Vehicles)

new 2025 Ford Escape car, priced at $35,880
2025 Ford Escape
new
Space Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Ford Mustang Mach-E car, priced at $46,085
2025 Ford Mustang Mach-E
new
Star White Metallic Tri-Coat exterior
Automatic
All-wheel Drive
new 2025 Ford Bronco car, priced at $52,580
2025 Ford Bronco
new
Shadow Black exterior
Manual
Four-wheel Drive
used 2015 Dodge Challenger car, priced at $56,079
2015 Dodge Challenger
used
Bright White Clearcoat exterior
Manual
Rear-wheel Drive
new 2025 Ford F-150 Lightning car, priced at $65,350
2025 Ford F-150 Lightning
new
Agate Black Metallic exterior
Automatic
All-wheel Drive
used 2022 Ram 1500 car, priced at $49,877
2022 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive