Sandy Spencer

Bought a used 2018 Outback that was sold and maintained at Reynolds. I took the car for a test drive prior to purchasing. TPS sensor came on. I was told they would correct the issue prior to picking up t at Reynolds. I took the car for a test drive prior to purchasing. TPS sensor came on. I was told they would correct the issue prior to picking up the car. Picked up the car on Saturday and half way home the TPS sensor came on. Returned the following Saturday to have it repaired. The customer rep indicated one sensor was bad and recommended replacing all four at a cost of $600 plus. She was unaware that it was service at no charge. When she realized her mistake the story changed to replace just one and keep a eye on the other 3. Kept me there for 1.5 hours for a scheduled appointment. Front left tire was noticeably lower than the rest. Driving home from work the tire indicator went orange. Turns out air was seeping from the valve stem. The following day I received a customer survey on my phone. Filled it out and still waiting for a reply. I will not be going back next year when my wife will be trading in her Forester for a new one. I want her retirement car purchase to be a positive experience. More

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Lovely experience. It was a painless, fun experience to lease my new Crosstrek from Reynold's. Compared to other dealers, Reynold's is sunshine, the others, slickly dark It was a painless, fun experience to lease my new Crosstrek from Reynold's. Compared to other dealers, Reynold's is sunshine, the others, slickly dark. Nice people at every desk. Dr.b, March 5, 2024 More

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Awwww yeahhh So back in October I inadvertently smashed my Honda; time for a new car! Wanted to try out a Subaru, a bunch of co-workers swear by their Subies and p So back in October I inadvertently smashed my Honda; time for a new car! Wanted to try out a Subaru, a bunch of co-workers swear by their Subies and pointed me to Reynolds. I walked in and sat down with Sandy; within less than a half hour I had an order placed for a brand new 2015 WRX in the exact trims and options I wanted at the price I wanted to pay. Just picked up my car a few days ago and could not be happier. Absolute kudos to Sandy and the rest of the gang at Reynolds, they put up with me throughout the whole process. Got me out the door on delivery day within 15 minutes, painless. All in all buying a new car from Reynolds is essentially 45 minutes total of car-buying bliss. But that's not all, once you think it's all over when you drive off the lot with your new car, think again! YOU GET COOKIES TOO! WHO DOES THAT!? No, seriously, they mail you a tin of awesome chocolate chip cookies. Would absolutely recommend the place to friends and family if they were ever looking to buy a Subaru. Everyone at Reynolds is nice, but Sandy is a total doll and will take good care of you. Thanks Sandy! Thanks Reynolds! More

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Simply Wonderful It seems that any more having to purchase a new car can be a painful experience. With the prices of cars going ever higher, and sales people that ar It seems that any more having to purchase a new car can be a painful experience. With the prices of cars going ever higher, and sales people that are less than honest or friendly. Well I have to say that the staff at Reynolds Garage has left a very good and positive impression on me. Their friendly attitudes make you feel welcome to be a part of their family. The price was terrific, the car was spotless and expertly delivered. The whole experience was actually fun. I will most definatly tell many friends about this wonderful dealship in the country. Thank you Reynolds Subaru for restoring my faith in what a dealership should be. John Atkinson More

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Everyone should try this place - satisfaction guaranteed! Reynolds Subaru is a real class act, which is the reason that we bought Gail's 2008 Legacy and now the 2013 Outback from you. Sandy Spencer is a great Reynolds Subaru is a real class act, which is the reason that we bought Gail's 2008 Legacy and now the 2013 Outback from you. Sandy Spencer is a great asset to the dealership, and a real pleasure to deal with. The total Reynolds experience is one that everyone should have at least once. I am also very grateful to Keith for squeezing in a repair on the Legacy on Monday without an appointment. This type of pro-customer attitude is one reason that we decided to continue doing business with Reynolds. A big thank you and well done to the entire team. I hope that Cassie's ankle gets better fast! Many thanks to everyone! More

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A great experience off the beaten path. Thanks to the internet, I found Reynolds Subaru. I went looking for a specific car and actually bought something else. Sandy and Nora kept in touch Thanks to the internet, I found Reynolds Subaru. I went looking for a specific car and actually bought something else. Sandy and Nora kept in touch and were always eager to help or answer questions. The dealership is low key and no pressure and ironically very busy! I am glad I stopped in! When I needed a second test drive, it was no problem. I recommend them to anyone looking for a new or used car! Thanks for a great car buying experience! More

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Reynold's Garage and Marine was exactly what I was looking for. My wife and I decided to upgrade her car to a new Impreza and we researched online to get the perfect one. Once we thought we had it b looking for. My wife and I decided to upgrade her car to a new Impreza and we researched online to get the perfect one. Once we thought we had it built there were still some questions about it so we needed to ask a professional. From the second we met Sandy she was so friendly and helpful. She payed attention to what my wife wanted and made sure she got the perfect car. Even though they didn't have it in stock they brought it in from a larger dealership. It is so refreshing having a dealership that cares about their Family name and reputation so they treat you with care. I definatley recommend you to go there for sales or service. More

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