Sarah Baxter
Sarah Baxter at Ken Garff Hyundai Southtowne

Sarah Baxter

Service Advisor

Ken Garff Hyundai Southtowne

10770 S Auto Mall Dr
Sandy, UT 84070

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3.6
13 Reviews
3.6

13 Reviews

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13 Reviews of Sarah Baxter

August 28, 2025

Dealership Rating
Employee Rating

Did a great job done quickly. Will return again with my other cars thank you More

by 7062murray
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Recommend Dealer
Yes

August 28, 2025

Dealership Rating
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Very nice people who are very good at making decisions for others and not just for themselves More

by gkrosey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

August 22, 2025

Dealership Rating
Employee Rating

They are always kind and make sure that I know prices and what they are doing. I love the videos that they send. Thanks! More

by Sharon
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Recommend Dealer
Yes
Aug 25, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 21, 2025

Dealership Rating
Employee Rating

I always appreciate the care of Ken Garff. I also love their involvement in the community. More

by amydott
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Aug 22, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 15, 2025

Dealership Rating
Employee Rating

I enjoy the service I receive at this location, but the wait time is the reasoning for a lower score. I was quoted 30-45 minute turnaround time and waited almost two hours. If you need more time or have More

by Korporate.Krewww
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Aug 18, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Kyle Harden, Service Manager, kharden@kengarff.com

August 15, 2025

Dealership Rating
Employee Rating

The service is always prompt and courteous. I especially like the videos created by the service tech to illustrate any recommended or required activities. More

by jpmickelsen
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Aug 18, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 12, 2025

Dealership Rating
Employee Rating

Customer rep was professional and efficient. Waiting area was clean. Easy check in with reasonable wait time. More

by CHARLESANDREWS19
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

August 09, 2025

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Excellent service. They finally got it fixed the gas is now showing that it is not full. Thank you More

by shaywoowoo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

July 04, 2024

Dealership Rating
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Terrible service! I have called them for three days and left messages and they never return them. I do not recommend them to anyone. There are other Hyundai dealership More

by sportmom13_7
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Skyler Allen

Jul 08, 2024

Ken Garff Hyundai Southtowne responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Shayne Skaggs, General Manager shaynes@kengarff.com

November 17, 2023

Dealership Rating
Employee Rating

I received an oil change on Wednesday, and by Friday I had noticed a huge puddle of oil under my car. When I looked under the car the oil was dripping at a very fast pace. They first asked me if I could More

by Mchild
Recommend Dealer
No
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