Scott Ellis

Things started fine with my salesman Zach who was helpful and honest. Derek in finance dodged my questions of how much my payments were without added protection to conceal the outrageous costs and wasted so and honest. Derek in finance dodged my questions of how much my payments were without added protection to conceal the outrageous costs and wasted so much of my time. Cancelling all service contracts. Will buy my Mom's car from anywhere else. More

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I found a 2025 Toyota Sienna available at the Heritage Toyota in Harrisburg. The majority of the work was done over the phone on a Saturday. I was nervous that the trade value for my vehicle would not b Toyota in Harrisburg. The majority of the work was done over the phone on a Saturday. I was nervous that the trade value for my vehicle would not be honored and was worried about traveling 3.5 hours from Pittsburgh to be told that something had gone wrong with the deal. Scott assured me that whatever was decided on Saturday would be honored on Monday when I picked up the new vehicle. Once I arrived on Monday, most of the paperwork was ready to go. The van was in final detail and finished while I finished up with Madeline in finance. Stiles facilitated everything else and toured the new van and took care of my trade. With the exception of having to drive from Pittsburgh to pick it up, it was a great experience. Do not hesitate to negotiate a deal of the phone with this dealership. More

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The customer service was tremendous! Very knowledgeable and kind in the process. The process its self went smooth! Very knowledgeable and kind in the process. The process its self went smooth! More

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It was my first time buying a car and Gabby and Scott were very helpful in helping me to decipher the features that were important to me along with ensuring that my budget could facilitate my needs. The were very helpful in helping me to decipher the features that were important to me along with ensuring that my budget could facilitate my needs. The process was lengthy, but Gabby with her sweet and quirky personality was with me the entire time sharing little unusual facts about different cars; what could have been stressful experience turned out to be one that was lengthy but packed with confidence that I was getting the help that I needed. More

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Helped with every question I needed. Kept in contact throughout the whole process. Daily updates and did everything I needed possible to help me out Kept in contact throughout the whole process. Daily updates and did everything I needed possible to help me out More

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Heritage Toyota was excellent to work with. They made buying my new vehicle an easy and enjoyable process. They made buying my new vehicle an easy and enjoyable process. More

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Purchased 6 Toyotas Two new from Puckney at Heritage Harrisburg Pa Great service Competitive pricing and outstanding sales and management support Well done Heritage Harrisburg Pa Great service Competitive pricing and outstanding sales and management support Well done Heritage More

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Great guy to deal with very nice no pressure will definitely recommend him to everyone. definitely recommend him to everyone. More

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Had a great experience purchasing a car with my mom. Scott and Gabby were amazing and made the process quick and painless! I would absolutely recommend this dealership and Scott and Gabby anytime! Scott and Gabby were amazing and made the process quick and painless! I would absolutely recommend this dealership and Scott and Gabby anytime! More

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Awesome people to deal with. Everyone was very knowledgeable and pleasant. I will recommend them to all my friends. Everyone was very knowledgeable and pleasant. I will recommend them to all my friends. More

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