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Scott Fuller
Scott Fuller at Serra Nissan

Scott Fuller

Service Manager

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
585 Reviews
4.6

585 Reviews

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585 Reviews of Scott Fuller

August 19, 2025

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Employee Rating

Everything was done in a timely and affordable rate. The waiting room was easy and accessible More

by Pat045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks, Amanda Badgwell

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Aug 21, 2025

Serra Nissan responded

Thank you for your great review, and for trusting our team with your vehicle's service! We are glad to hear you had a comfortable and prompt experience, and we hope that you will continue to choose Serra Nissan for any future vehicle needs!

August 14, 2025

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Ashley Meeks did a great job getting me checked in and quickly remedied a problem with my paperwork. The mechanics got my oil changed but failed to rotate my tires which was on the worksheet. More

by jeffneu2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Aug 15, 2025

Serra Nissan responded

Thank you for your great review about your recent service visit, and for shouting out one of our dedicated service advisors! We are glad that Ashley was able to help you, and appreciate your feedback about your tire rotation. We hope you will continue to choose Serra Nissan in the future so we can provide an even better experience.

August 05, 2025

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I received excellent customer service. The people was very nice and friendly. Thanks for all your help. More

by sgwendolyn521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Aug 05, 2025

Serra Nissan responded

Thank you for your excellent review, and for trusting our team here at Serra Nissan with your vehicle's needs! We are proud to have served you, and we hope that you will continue to choose Serra Nissan for any future vehicle needs.

August 02, 2025

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They did a good job and kept the price reasonable. . that all I have to say. More

by radar634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Aug 02, 2025

Serra Nissan responded

Thank you for your positive review and feedback regarding your recent service visit! We thank you for the opportunity to serve you, and are glad to hear you're satisfied with your experience. We hope we can earn your time and business in the future and we look forward to serving you!

July 29, 2025

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Great service, but uncomfortable seats in the waiting area , sorry they are not for seniors More

by POPPHIL1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Jul 30, 2025

Serra Nissan responded

Thank you for your feedback regarding your recent service visit! We are glad to hear that your vehicle received excellent service, and appreciate your feedback about our waiting area. We thank you for choosing Serra Nissan and hope we can serve you in the future and offer an even better experience!

July 22, 2025

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Great serve mechanically and customer service. They do what is promised and stand by their word More

by mbwatford12dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Jul 24, 2025

Serra Nissan responded

Thank you for your great review! We appreciate you choosing Serra Nissan for your vehicle's service, and are glad to hear about your great experience. We look forward to serving you in the future as well!

July 18, 2025

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They took my car right in and actually listen to me. Explain what was wrong. It took a few days to get the part in, but they called me every day to let me know what was going on which I thought was wond More

by bcave1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zac Willis, Mark Muhihu, Vince Lavender, Dragon Zheng

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Jul 19, 2025

Serra Nissan responded

Thank you for your 5-star review, and for trusting our team here at Serra Nissan with your vehicle's service! We are very glad to hear about your great experience, and take pride in the opportunity to serve you. We hope you will return for any future vehicle needs!

July 13, 2025

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The oil Change and tire rotation was great. A couple of days ago I noticed a section of the splash guard under the car was hanging down. I had to jack it up and repair it. I guess the tech did More

by DWSPINGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Jul 14, 2025

Serra Nissan responded

Thank you for your review and your feedback after your service visit! We thank you for choosing our team here at Serra Nissan, and we hope that we can serve you in the future and provide an even better experience!

July 10, 2025

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Well since this is my third time receiving a message to leave a review I guess I will. I’ve been here several times with little to no help. My first time there the female service provider was very rude and More

by janayriles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley Meeks, Mark Muhihu

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Jul 10, 2025

Serra Nissan responded

Im very sorry to hear of your experience. As far as the vehicle, the Autocheck was given and reviewed before any paperwork was signed. We see that you came in for a service visit one time in June to have your rear defrost looked at. We could not duplicate the issue. I will definitely have a talk with the service advisor as that is not how we treat our customers.

Jul 10, 2025

janayriles responded

Actually, the auto check wasn’t given to me at purchasing. I only found out about the collision ten days after I got the car because I was emailed the car fax. Even when I went back I was given an apology as the sales representative told me he “didn’t see” it before selling me to car. It honestly doesn’t matter because I won’t be back but I’m gonna continue sharing my experience when asked.

July 01, 2025

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Employee Rating

Even though my car had a secondary warranty coverage the dealership honored tans was very efficient. More

by gmckinney1954
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Jul 02, 2025

Serra Nissan responded

Thank you for your 5-star review and for choosing our team here at Serra Nissan for your vehicle's service! We are glad to hear your had a great visit, and we sincerely thank you for your time and business. We hope we can serve you again in the future!

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