Scott Shellenberger

I began with this dealership servicing several of my vehicles for many years! I cannot say enough about Thornton Automotive Dover! I’ve been so pleased because the Service Department with Brian & the vehicles for many years! I cannot say enough about Thornton Automotive Dover! I’ve been so pleased because the Service Department with Brian & the other employees always took the time to help me with large or small problems. Their honesty & integrity has been shown numerous times! They never tried to encourage me to get service that wasn’t necessary! Since I trust their service I refuse to go elsewhere to purchase another vehicle! Wes Myers, the General Manager, has been there for me, with all my questions of transitioning to a newer vehicle! I’ve dealt with other dealers and they do not compare to the patience of my salesman, Scott! He took time to go through all the questions I had concerning gas, oil %, the digital readings on the dashboard, as well as how the car drives. I feel confident that I can ask for help anytime and I am very pleased with Thornton Automotive Dover! More

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Thought you were very sharp and knowledgeable about everything you said we thought tyler was a very good dealer we will see that people know of your business everything you said we thought tyler was a very good dealer we will see that people know of your business More

by dfeltenberger938 Verified Customer Verified Customer

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Thank you for helping me find the perfect car. I would recommend Thornton Automotive Dover. I would recommend Thornton Automotive Dover. More

by deborahlatchaw Verified Customer Verified Customer

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We have had a blessing experience with Thornton and there team . Thank you again blessing ❤️ team . Thank you again blessing ❤️ More

by ljusino81 Verified Customer Verified Customer

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Great customer service. I will be back, service department is a 10/10 Phil and Brian cannot be beat I will be back, service department is a 10/10 Phil and Brian cannot be beat More

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It was a very pleasant experience. Everyone was great to work with. This was our 4th vehicle we purchased at Thorton Everyone was great to work with. This was our 4th vehicle we purchased at Thorton More

by jnace Verified Customer Verified Customer

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The service technician that changed my oil did a very thorough safety check on my car and this gives me peace of mind when my wife has the car! Also this allows me to schedule routine replacement of wear thorough safety check on my car and this gives me peace of mind when my wife has the car! Also this allows me to schedule routine replacement of wear items. More

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Excellent work did everything that I asked and also advised on possible future wear outs . advised on possible future wear outs . More

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It has always been a Customer focused group. They have shown great patience with some of my indecisiveness in making a final decisions. It seems to always work out that all involved benefit. They have shown great patience with some of my indecisiveness in making a final decisions. It seems to always work out that all involved benefit. More

by bud4423 Verified Customer Verified Customer

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Service with a smile is an understatement, these folks are like family! They have consistently provided reasonably priced and very professional care for our cars for over 20 years. We have purchased our are like family! They have consistently provided reasonably priced and very professional care for our cars for over 20 years. We have purchased our last 6 cars from them, and they have been extremely good buys with low mileage and in excellent condition. More

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