Test drove a truck and loved it, had to leave for a
doctors appointment and requested info for an extended warranty and received no info, He stated he called me and left a message which I never receive
doctors appointment and requested info for an extended warranty and received no info, He stated he called me and left a message which I never received, the next morning I texted him once again and he went on again asking what warranty I was looking for for the second time, waited all day for a response and at 5:40 P.M he texted me “Truck sold”. The next day I get a call from the dealership and wanted to know about my experience, and got my hopes up by telling me that the truck still looked like it was available and the keys were still there. She was so nice and looked into the situation. She called me back and stated the truck had been sold internally, now I know why he didn’t want to sell it to me, very unprofessional, I have bought numerous cars of Phillips and very disappointed
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by Nick
Oct 31, 2025 -
Phillips Buick GMC responded
Thank you for sharing your experience with us, Nick. We appreciate your loyalty to Phillips Buick GMC and understand your frustration regarding the truck and warranty communication. Our team strives to provide excellent service, and your feedback is invaluable. Please reach out to us directly if you would like to discuss this further. Thank you for bringing this to our attention.
Sincerely, the Team at Phillips Buick GMC
Low pressure, professional dealer.
Good customer service, one of the best dealers I have dealt with. Appreciated their approach.
Good customer service, one of the best dealers I have dealt with. Appreciated their approach.
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by ajk1967
Verified Customer
Verified Customer
Sep 13, 2025 -
Phillips Buick GMC responded
Thank you for your kind words! We're thrilled to hear that you had a positive experience at Phillips Buick GMC. Our team takes pride in providing low-pressure and professional service, and it's great to know that it made a difference for you. We look forward to assisting you again in the future!
Sincerely, the Team at Phillips Buick GMC
I asked Kevin about a car I was interested in and told
him the price I needed to be under. He listened, and told me it was very possible with the car I wanted. I came in and he kept his word! I bought
him the price I needed to be under. He listened, and told me it was very possible with the car I wanted. I came in and he kept his word! I bought the car and the whole process was easy! Everyone was very kind and helpful. I would 10 out of 10 recommend this dealership!
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by mlugoepfer
Verified Customer
Verified Customer
Aug 28, 2025 -
Phillips Buick GMC responded
Thank you for the wonderful review! We're glad to hear about your positive experience with Kevin at Phillips Buick GMC. It's great to know he was able to assist you in finding the right car within your budget. We appreciate your recommendation and look forward to helping you again in the future!
Sincerely, the Team at Phillips Buick GMC
Sean & Brandon did a great job getting me in my new truck
square deal upfront pricing Sean is also to be commended for immediately addressing an issue I had that was promptly corrected at Phillips lightning
square deal upfront pricing Sean is also to be commended for immediately addressing an issue I had that was promptly corrected at Phillips lightning lube by Marcus love my truck will recommend Phillips & team
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by gary.brandt
Verified Customer
Verified Customer
Aug 03, 2025 -
Phillips Buick GMC responded
Thank you so much for sharing your wonderful experience with us at Phillips Buick GMC, Gary! We’re delighted to hear that the process of getting into your new truck was smooth and enjoyable. Your kind words about Sean, Brandon, and Marcus truly mean a lot. They’ll be thrilled to know they made a difference. Your recommendation is greatly appreciated, and we look forward to welcoming you back anytime. Enjoy every moment in your new truck!
Sincerely, the Team at Phillips Buick GMC
Sean Berry was outstanding—friendly, helpful, and made my
truck purchase smooth and stress-free!
truck purchase smooth and stress-free!
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by Jay
Verified Customer
Verified Customer
Jul 17, 2025 -
Phillips Buick GMC responded
Thank you, Jay! We're happy to hear that Sean provided you with outstanding service during your truck purchase at Phillips Buick GMC. Your satisfaction is our priority, and we're glad we could make the experience smooth and stress-free for you. We look forward to assisting you on your next visit.
Sincerely, the Team at Phillips Buick GMC
I had a great experience with the salesman Sean and the
finance manager Brandon. Both were very helpful and finding a new suv for me! Thank you both. I will recommend to my friends and family.
finance manager Brandon. Both were very helpful and finding a new suv for me! Thank you both. I will recommend to my friends and family.
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by Mandi T
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Joiner was wonderful as well.
Jun 27, 2025 -
Phillips Buick GMC responded
Thank you, Mandi! We're glad to hear about your great experience with Sean and Brandon at Phillips Buick GMC. It's great to know they were able to assist you in finding your new SUV. We appreciate your recommendation and look forward to welcoming you and your friends and family in the future.
Sincerely, the Team at Phillips Buick GMC
Young man was very good.
He was quite polite answered all of our questions. Did an excellent job of closing the deal
He was quite polite answered all of our questions. Did an excellent job of closing the deal
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by Bjc6
Verified Customer
Verified Customer
Apr 27, 2025 -
Phillips Buick GMC responded
Thank you for the positive review! It’s great to know our team member was able to make your experience smooth and pleasant at Phillips Buick GMC. We appreciate your feedback and look forward to working with you again!
Sincerely, the Team at Phillips Buick GMC
I just was railroad n into only two cars.
I’m happy with the one I got. Though.
I’m happy with the one I got. Though.
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by KEOLDS
Verified Customer
Verified Customer
Apr 26, 2025 -
Phillips Buick GMC responded
Thank you for your review! We're glad to hear that you're happy with the car you chose from Phillips Buick GMC. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and hope to see you again soon!
Sincerely, the Team at Phillips Buick GMC
I got a car is already acting up it's cutting out real
bad when I buy another Chevrolet I don't know
bad when I buy another Chevrolet I don't know
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by teresahubbard611
Verified Customer
Verified Customer
Apr 21, 2025 -
Phillips Buick GMC responded
Thank you for sharing your experience with us, Teresa. We understand how frustrating it can be when your vehicle isn't performing as expected. At Phillips Buick GMC, we strive to ensure our customers are satisfied with their purchases. We encourage you to contact us directly so we can discuss this with you further. Your feedback is important to us.
Sincerely, the Team at Phillips Buick GMC
Ed Owens is an awesome salesman, very good personality
and very easy to work with. I Would definitely return with my future business.
and very easy to work with. I Would definitely return with my future business.
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by rookie2434
Verified Customer
Verified Customer
Apr 18, 2025 -
Phillips Buick GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Ed at Phillips Buick GMC. We appreciate your kind words and look forward to serving you again in the future. Don’t hesitate to reach out if you need anything else!
Sincerely, the Team at Phillips Buick GMC
Apr 18, 2025 -
Phillips Buick GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Ed at Phillips Buick GMC. We appreciate your kind words and look forward to serving you again in the future. Don’t hesitate to reach out if you need anything else!
Sincerely, the Team at Phillips Buick GMC