Sean Gillen

My service advisor is very good and friendly. She make sure that I was informed about other services. She make sure that I was informed about other services. More

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my service advisor was able to help me right away and kept me informed with the service updates. I was also able to get a loaner car which was a nice surprise. so from my experience at this dealership is kept me informed with the service updates. I was also able to get a loaner car which was a nice surprise. so from my experience at this dealership is very good and I’m a satisfied customer. More

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Ganley Kia has been helpful in resolving my recall problem. It has taken longer than I anticipated but I was recovering from shoulder surgery and didn’t miss not having my car. However, when my wife problem. It has taken longer than I anticipated but I was recovering from shoulder surgery and didn’t miss not having my car. However, when my wife went to collect the car, she hadn’t driven two miles when something fell off the bottom of the car. She took it straight back to the dealership and now it will be another 4-5 day before I get the car back. Frustrating to be sure. I’m sure I’ll be pleased with the results when I get my car back! More

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Harry in service is very knowledgeable and courteous to me regarding towards service needs for my vehicle. He's the best. He's helping me since friendly kia days.... me regarding towards service needs for my vehicle. He's the best. He's helping me since friendly kia days.... More

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My purchase of a new 2023 Kia Sportage SX in early June of 2022 was smooth and efficient at only 2 hours as I had already researched and test-driven models. I put a lot of miles on my cars (100K on this o of 2022 was smooth and efficient at only 2 hours as I had already researched and test-driven models. I put a lot of miles on my cars (100K on this one) so regular maintenance is a must. I may do oil changes elsewhere during travel, and will install engine and cabin filters myself, but the dealer service has been outstanding and reliable so I use them often. Also, the continuity of the service advisor, Harry Parmar, has tracked recommended service items I had deferred on the previous visit. More

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Salesman Otto was fantastic. Truly one ☝️ f the best I’ve ever dealt with. F&I was not. Fortunately the office manager straightened out their numerous mistakes and failed promise Truly one ☝️ f the best I’ve ever dealt with. F&I was not. Fortunately the office manager straightened out their numerous mistakes and failed promises. Everyone has bad days (it should not have taken 6 days), and I hope that’s what it was. Process isn’t complete, but I have hope title/registration will go smoothly. More

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I feel compelled to warn folks about the terrible experience I had at Ken Ganley of New Port Richie on June 12, 2024. Took my car in for an oil change and to have the theft protection added to my S experience I had at Ken Ganley of New Port Richie on June 12, 2024. Took my car in for an oil change and to have the theft protection added to my Sorrento. Ended up with a quote for lots of repairs - chose to make some of them. But the issue that occurred was with the simplest of car maintenance tasks - changing the oil. Within a mile of leaving the dealership, my oil light came on. On my way back to the dealership to see why the heck my oil light was on, the check engine light came on. After an inspection, the service manager told me that a bad oil filter (which they installed) was preventing oil from going to the engine. So....if you expect to have someone check to see if oil is actually going to the engine after an oil change, do not take your vehicle to this dealership for an oil change. The service tech attempted to give me a coupon for a free oil change in the future, but I demanded a refund for the careless and potentially engine ruining work they had done changing my oil as I will never return to any service center that cannot properly change the oil in my vehicle. So much for taking my Kia to the dealership for the best service - never again! Based on this experience, I will never return to this dealership for service or to purchase a vehicle. More

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A real down to earth dealership that actually has the customers well being in mind. Goes over everything about the car and makes sure all your questions are answered to your satisfaction. Including your customers well being in mind. Goes over everything about the car and makes sure all your questions are answered to your satisfaction. Including your financing. We couldn't be happier! More

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Let me tell you about my experience with this dealership, last week my vehicle would not shift out of park. So I was referred to a independent repair shop, he said he thinks it could be the solenoid, so he o last week my vehicle would not shift out of park. So I was referred to a independent repair shop, he said he thinks it could be the solenoid, so he ordered the part. Well that wasn't the problem so he ordered a module, which would not be in for a couple of days. That being said had me pay for parts before installed in vehicle. So I decided to call Ken Ganley Kia, spoke to Larry in the service department, let me tell you he was so helpful and assured me that he would do everything to help me out, he made an appointment for me for the very next day. We spoke to Todd in the parts department about the ordered parts, (parts were ordered from Kia ) and was told electrical parts are not returnable. We than talked to parts manager Sean he was also very helpful as he discounted the part that would fix the vehicle a BCM. So I decided to talk to the service manager Reese to let him know how his staff was just exceptional and Kia should be proud to have them in their dealership. I've have worked in dealerships for several years and held several positions including doing warranty for the service departments so I know the reputation that is attached to dealerships are not the best. This dealership gives new meaning to honesty and striving to satisfy the customer. So big thank you to LARRY, TODD, SEAN & REESE. P.S. I only been living in Florida for 4 months so happy to have encountered Ken Ganley Kia. More

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I knew exactly what I wanted and I could afford. Tomorrow made that happened. A buying experience that I thought would be horrible turned out amazing Tomorrow made that happened. A buying experience that I thought would be horrible turned out amazing More

by darleen.alvarez Verified Customer Verified Customer

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