Sergio Roque
Sergio Roque at BMW of Shrewsbury

Sergio Roque

BMW Genius - Speaks Portuguese & Spanish

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Sergio Roque

October 27, 2025

Dealership Rating
Employee Rating

Excellent experience purchasing two cars at this dealership. Extremely accommodating and no pressure at all. Every employee we encountered was very helpful. More

by RB1279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bianco

Oct 28, 2025

BMW of Shrewsbury responded

Thank you for your review! We are so glad that you had a smooth and enjoyable car-buying experience with the BMW of Shrewsbury team. We will pass along your kind words to the rest of our team. Enjoy your new rides!

September 02, 2025

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Employee Rating

Overall buying experience was great. Mohammad and Sergio made the overall process smooth and enjoyable. I highly recommend. More

by ebennett
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi

Sep 03, 2025

BMW of Shrewsbury responded

Thank you for choosing BMW of Shrewsbury and for sharing your feedback about Mohammad and Sergio! We hope to welcome you back in the future.

September 02, 2025

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Employee Rating

Just purchased my seond BWW here. This one was my second X5 and the car of my (current) dreams. Mohammed was able to order me the X5 M60 I was looking for very quickly and get me in More

by jlghub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi, Cody Jones

Sep 03, 2025

BMW of Shrewsbury responded

Thank you for your continued trust and business! We’re thrilled to hear that Mohammed, Sergio, and Cody made your experience smooth and enjoyable. Congratulations on your new BMW X5 M60! We look forward to helping you with any future needs at BMW of Shrewsbury. Safe travels ahead!

August 21, 2025

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The customer service at this dealership is always great. Whether it be service or sales their staff is always great and very knowledgeable. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

Aug 25, 2025

BMW of Shrewsbury responded

Hi David, thank you for your kind words! We love hearing that both our sales and service teams at BMW of Shrewsbury consistently deliver knowledgeable and friendly service. We appreciate your business and hope to see you again!

July 29, 2025

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Employee Rating

Customer service was on point, they were always willing to answer questions and were never pushy. More

by spatel6725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mack

Jul 29, 2025

BMW of Shrewsbury responded

We couldn't ask for a better review of BMW of Shrewsbury. Thanks so much!

June 25, 2025

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Employee Rating

Experienced lots of delays in the sales process regarding paperwork and delivery of my CPO vehicle. To minimize further delays ended up having to drive from NH to dealership and then drove illegally back to More

by hbrooksstevens
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Bianco , Paul Andrade

June 20, 2025

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Always a great experience. The work is done on an efficient timely basis and the communication is excellent. More

by Rad
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

BMW of Shrewsbury responded

Rad, thank you for sharing your positive experience with BMW of Shrewsbury! We're delighted to hear that our team provided efficient service and excellent communication. We look forward to serving you again in the future!

June 16, 2025

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Employee Rating

Excellent and attentive service. A real passion for what they do. Best service I have ever had getting a car. More

by James
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ash Shaker, John Bianco

Jun 16, 2025

BMW of Shrewsbury responded

James, we're delighted to hear you had such a positive experience with us at BMW of Shrewsbury! Thank you for recognizing our team's dedication and passion. Enjoy your new ride!

June 13, 2025

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Employee Rating

McGovern is the BEST dealership around from sales to service to autobody I bought my first brand new car here in 2024 and now I will buy every car here for me and my family moving forward! Friendly know More

by bonniejeanpoland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

BMW of Shrewsbury responded

Thank you for the glowing review! We're delighted to hear that your experience with BMW of Shrewsbury has been exceptional across all departments. We look forward to assisting you and your family with future car purchases!

May 24, 2025

Dealership Rating
Employee Rating

It’s pleasant to talk with the people in this group, polite and respectful. Sergio is the point of contact, professional and very efficient to get a deal done. Recommend to car buyers. More

by David0091091
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2025

BMW of Shrewsbury responded

Thank you for recommending BMW of Shrewsbury! We're delighted to hear that Sergio and the team provided a polite and efficient experience. We appreciate your support and look forward to assisting future car buyers!

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