Service Department
Service Department at Zeigler Chrysler Dodge Jeep RAM

Service Department

Service

Zeigler Chrysler Dodge Jeep RAM

4200 Parkway Pl SW
Grandville, MI 49418

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Service Department

April 24, 2025

Dealership Rating
Employee Rating

There was an issue and some miscommunication, but staff resolved it to my satisfaction. Thank you! More

by elokin16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your patience, Elokin! We’re glad our team was able to make things right, and we appreciate the opportunity to turn it around.

April 24, 2025

Dealership Rating
Employee Rating

Ziegler is always clean and super welcoming whenever I’ve been there to check out a vehicle or to have my own serviced. More

by NelsTCarlson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Snay, Lisa Downie

Apr 24, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you! We’re glad to hear you always feel welcomed and taken care of—appreciate you being part of the Zeigler Grandville family!

April 24, 2025

Dealership Rating
Employee Rating

Zeigler staff is very knowledgeable and friendly. Got the work done in a timely manner. Don't hesitate to work with the best! More

by Macshack
Recommend Dealer
Yes

Other Employees Tagged: Tom Kellogg , Andy kemp

Apr 24, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you! We appreciate the kind words and are glad you had a great experience. Always happy to help—thanks for choosing Zeigler Grandville

December 15, 2024

Dealership Rating
Employee Rating

My reason for the rating is that when I brought in my 2012 Compass in for a four wheel alignment, I was told that due to “corrosion issues”, the rear wheels could not be aligned. You then proceeded to te More

by emuench11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 18, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience. We're sorry to hear about the difficulties you faced with your 2012 Compass. We appreciate your feedback and understand the importance of open, honest communication with our customers. We'll take your concerns into consideration to improve our service and better assist our customers in the future. Thank you for taking the time to provide this detailed information. Feel free to reach out to me directly at 616-588-4256 if you have any other questions or feedback. I'm here to assist!

December 15, 2024

Dealership Rating
Employee Rating

We have worked with Harold Ziegler’s dealership for over 8 years! We have purchased 3 vehicles and have all the services for those vehicles done at the dealership. We have gotten excellent service and out More

by DSMITH9HER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Snay, Pete Butkiewicz, Nate Van Ryn, Cameron Thompson , Higgins, Evan Thomas, ⭐️⭐️⭐️⭐️Mia ⭐️⭐️⭐️⭐️⭐️

Dec 18, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for being a loyal customer for over 8 years! We truly appreciate your trust in us and your recommendations. We look forward to seeing you again soon!

December 14, 2024

Dealership Rating
Employee Rating

Fantastic dealership and very reasonable crew. Derick is the best! Amazing communication. Couldn't be happier. More

by MARKSRUBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derick in service

Dec 18, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Mark! We're thrilled to hear you had a fantastic experience with our dealership and that Derrick provided amazing communication. Couldn't be happier!

December 13, 2024

Dealership Rating
Employee Rating

Got my hood replaced under warranty and had a nice loaner to drive. Got my Jeep back and the body shop did a great job. More

by rcluv269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Thompson

Dec 18, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your review! We're glad you were satisfied with the warranty work and the loaner vehicle. The body shop did a great job, and we appreciate your feedback!

December 10, 2024

Dealership Rating
Employee Rating

Very pleasant experience, from the point of checking in w/ the service advisor, to the comfortable waiting area, to the speed of service. Would highly recommend! More

by RICK R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Rick! We're glad you had a pleasant experience and enjoyed our service and waiting area. We appreciate your recommendation!

November 27, 2024

Dealership Rating
Employee Rating

GREAT SERVICE AS ALWAYS! VERY PLEASANT STAFF, WILLING TO GO ABOVE AND BEYOND EVERY TIME!!! More

by kevinmangus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Zeppenfeld, Brent Richmond , TAYLOR BUEHLER

Dec 04, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Kevin, for the kind words! We’re thrilled to hear that you consistently receive great service and that our team is always willing to go above and beyond. We truly appreciate your loyalty and look forward to continuing to provide you with excellent service!

November 26, 2024

Dealership Rating
Employee Rating

Went in for an oil change and left with my car smoking and burning smell. Then my dashboard lights came on to check engine. Brought it right back to the dealership and they had to redo the filter and oi More

by Yuppersup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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