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Service Team at Heiser Cadillac Of West Bend

Service Team

Service Team

Heiser Cadillac Of West Bend

2620 W. Washington Avenue
West Bend, WI 53095

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Service Team

June 07, 2025

Dealership Rating
Employee Rating

great service. got the parts I needed. They were able to get the job done quickly. More

by HIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William (Liam) Dooley, John Haba, William Harris

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Jun 09, 2025

Heiser Cadillac Of West Bend responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

May 22, 2025

Dealership Rating
Employee Rating

great service. Very helpful staff answered all my questions and made me feel welcomed. thanks More

by JDALEYJR
Recommend Dealer
Yes

Other Employees Tagged: William (Liam) Dooley, John Haba, William Harris

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May 23, 2025

Heiser Cadillac Of West Bend responded

Dear Valued Customer, Thank you for leaving a review. We are so glad you enjoyed your experience with Heiser. Thank you for your business. We look forward to your return!

May 16, 2025

Dealership Rating
Employee Rating

Great service from my advisor, was quick efficient and updated me throughout the process. Awesome More

by jpbruno09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall, William (Liam) Dooley, Maria Fuller, John Haba, William Harris, Nathan Heimerl, Jessica Nelson, Cesar Nunez

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May 19, 2025

Heiser Cadillac Of West Bend responded

We are so glad to hear about your positive experience. Thank you for your business! We look forward to your next visit!

May 15, 2025

Dealership Rating
Employee Rating

In for an oil change and tire rotation wait time 1:15, after 2.5 hours i asked whats going on, it will be another 15 minutes they are draining the oil as the put in the wrong oil, I make an appointment More

by majkyochem
Purchase Time
Recommend Dealer
No

Other Employees Tagged: William (Liam) Dooley, John Haba, William Harris

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May 19, 2025

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nathan Heimerl Service Manager 262-808-2735 nathan.heimerl@heiser.com

May 06, 2025

Dealership Rating
Employee Rating

Great store doing great things. Was greeting in a timely fashion even though they appeared busy. Had energy in the place Will come back for sure More

by bcrandall1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall, William (Liam) Dooley, Nathan Heimerl, Rick Hodge, Glenn Leinen , Charlie Przislicki

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