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Shamir Turner
Shamir Turner at Gerald Kia of Matteson
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Shamir Turner

Sales

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.4
37 Reviews
4.4

37 Reviews

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37 Reviews of Shamir Turner

May 03, 2025

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Employee Rating

Very professional and courteous the service was outstanding and rated top of the line and can't be matched More

by MUTTLEYJACKSON2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Matthew Bucey, Andrew Vela

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May 03, 2025

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Pete was truly amazing. He kept me informed and made sure I understood what was going on with my repair. More

by RICHARDASHMON52
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Carter, Matthew Bucey, Andrew Vela

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May 03, 2025

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Employee Rating

Great the best in service and the good all time when I come in the place More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter

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May 02, 2025

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Sloppy, the sales men don’t care. Unprofessional. Dirty. Lazy. Overall not a good experience. More

by zaneworld
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Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: David Casino

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May 01, 2025

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It took 3 hours for an oil change. ..but I made a new friend...and the employees were great! More

by MARYANNSALVADOR11
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey, Andrew Vela

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May 05, 2025

Gerald Kia of Matteson responded

Thanks for your input, Maryann. We do appreciate your patience and apologize for the extended wait that you encountered while visiting Gerald Kia of Matteson for your oil change. We strive to provide excellent customer service, and we're glad that you were pleased with our team that you encountered. Please let us know if there's anything else we can do for you. Sincerely, The Team at Gerald Kia of Matteson

April 26, 2025

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To Greald Kia in Matteson. ..thanks Robert, Shelly, and Team for taking care of my Kia. My car is always in good hands at Gerald Kia in Matteson. #youallrock More

by GCHARLENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2025

Gerald Kia of Matteson responded

Thank you! We truly appreciate your kind words and are thrilled to hear that you feel your Kia is in good hands with us at Gerald Kia of Matteson. Our team works hard to provide excellent care, and your support means the world to us. We look forward to seeing you again! #youallrock Sincerely, The Team at Gerald Kia of Matteson

April 26, 2025

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The service staff is very nice and friendly. Each time I come in I feel welcome and comfortable. More

by DEONDRE101
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Service Time
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Recommend Dealer
Yes
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Apr 27, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that our service staff made you feel welcome and comfortable during your visits to Gerald Kia of Matteson. We truly appreciate your kind words and look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

April 26, 2025

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Employee Rating

Fantastic sales experience and excellent service department customer service. Spokennoise very glad I didn't go 21 of the dealers that are actually closer to my home, well worth the drive! More

by scottjohnston1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Matthew Bucey, Andrew Vela

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Apr 27, 2025

Gerald Kia of Matteson responded

Thank you, Scott, for your fantastic review! We're thrilled to hear that you had a great sales experience and found our service department's customer service to be excellent. We're proud to know that you feel it was worth the drive to visit Gerald Kia of Matteson instead of going to closer dealers. We look forward to welcoming you back anytime! Sincerely, The Team at Gerald Kia of Matteson

April 23, 2025

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Employee Rating

Nice employees and a very nice environment to do business with. I have no complaints. More

by Smithedward1123
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey, Andrew Vela , Daniel O'Reilly

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Apr 27, 2025

Gerald Kia of Matteson responded

Thank you for your kind words, Edward! We're glad to hear that you had a positive experience at Gerald Kia of Matteson and appreciated our employees and environment. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson

April 23, 2025

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Employee Rating

Everyone was very helpful, and understanding. They took care of my needs and provided all the help they can. More

by kailahoum
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Matthew Bucey , Catherine

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Apr 27, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We at Gerald Kia of Matteson are glad to hear that our team was helpful and understanding in meeting your needs. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

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