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Shamir Turner
Shamir Turner at Gerald Kia of Matteson

Shamir Turner

Sales

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.5
79 Reviews
4.5

79 Reviews

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79 Reviews of Shamir Turner

August 27, 2025

Dealership Rating
Employee Rating

This dealership is great and always gives great customer service! I’ve been purchasing cars at this dealership for ten years and i always leave very satisfied. Mary did an amazing job helping me to leave wi More

by Coreylaster8715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter , Mary

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Aug 27, 2025

Gerald Kia of Matteson responded

Thank you so much for your kind words, Corey! We truly appreciate your loyalty to Gerald Kia of Matteson over the past ten years. It’s wonderful to hear that Mary provided you exceptional service in helping you find the vehicle you wanted. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 26, 2025

Dealership Rating
Employee Rating

Made appointment took me right a way fixed some issues and ordered a part for warranty More

by becker.fred
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Carter , Dino

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Aug 26, 2025

Gerald Kia of Matteson responded

Thank you for your review, Fred! We appreciate your positive feedback regarding your recent experience at Gerald Kia of Matteson. We're glad to hear that we were able to assist you promptly with your appointment and address the warranty part for you. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 26, 2025

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Employee Rating

I always experience great customer service at Gerald of Kia Matteson. Shelly goes above and beyond every visit! More

by Crudupquinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly

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Aug 26, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear that you consistently experience great customer service at Gerald Kia of Matteson. Shelly is indeed a valuable member of our team, and we're glad to know she has made a positive impact during your visits. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

August 24, 2025

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Employee Rating

Customer service is great, wait time isn’t so bad. And it’s not far from my home: More

by marioamos56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

Gerald Kia of Matteson responded

Thank you, Mario! We at Gerald Kia of Matteson appreciate your feedback about our customer service and are glad to hear that the wait time was manageable for you. It's great to know we’re conveniently located for you. We look forward to serving you again in the future. Sincerely, The Team at Gerald Kia of Matteson

August 20, 2025

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Employee Rating

Everyone at the dealership was very welcoming patient and understanding throughout the whole process, not only where they concern for my emotional state but also that I was making a right decision for myself More

by kaylagraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Matthew Bucey, Andrew Vela , Brandon

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Aug 21, 2025

Gerald Kia of Matteson responded

Thank you, for your kind words, Kayla! We appreciate you taking the time to share your experience at Gerald Kia of Matteson. We're glad to hear that our team was able to provide the support and understanding you needed during your decision-making process. It means a lot to us that you chose to do business with us, and we look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 15, 2025

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Employee Rating

Chris from customer service was really helpful better then most. Chris is the one to go too. More

by brownrobert613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Gerald Kia of Matteson responded

Thank you for your review, Robert! We appreciate your feedback about Chris and are glad to hear that you found his assistance helpful. At Gerald Kia of Matteson, we strive to provide the best service possible. We hope to see you again soon. Sincerely, The Team at Gerald Kia of Matteson

August 15, 2025

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Employee Rating

Great Service really appreciate the service technicians and Shelly for always helping me thank tou More

by LITINIAHIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Gerald Kia of Matteson responded

Thank you for your review, Litinia! We genuinely appreciate your feedback about our service technicians and Shelly at Gerald Kia of Matteson. It's our pleasure to assist you, and we look forward to serving you again soon. Sincerely, The Team at Gerald Kia of Matteson

August 08, 2025

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Employee Rating

Good people and seem to care about your needs and keep you informed about the service More

by becker.fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Carter , Dino

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Aug 08, 2025

Gerald Kia of Matteson responded

Thank you, Fred! We appreciate your feedback about our team at Gerald Kia of Matteson. It's great to hear that you felt well-informed and taken care of during your service experience. We look forward to serving you again. Sincerely, The Team at Gerald Kia of Matteson

August 07, 2025

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Employee Rating

Great attitude and atmosphere, they took care of me Great and I appreciate everything, thanks More

by kennethcrawford810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Vela

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Aug 08, 2025

Gerald Kia of Matteson responded

Thank you for your positive feedback, Kenneth! We’re thrilled to hear that you experienced a great attitude and atmosphere at Gerald Kia of Matteson. Your appreciation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 05, 2025

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Employee Rating

Great Customer service from everyone. They are a bit backed up with getting an appointment but service was great More

by jerewatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Matthew Bucey, Andrew Vela , Chris from service

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Aug 05, 2025

Gerald Kia of Matteson responded

Thank you so much for your feedback! We're thrilled to hear that you received great customer service at Gerald Kia of Matteson. We appreciate your understanding regarding the appointment backlog, and we're glad that your service experience was positive. We look forward to serving you again soon! Sincerely, The Team at Gerald Kia of Matteson

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